Sony PCV-L600 VAIO User Guide (Large File - 39.26 MB) - Page 193

phone e-mail hours 800-400-1447 [email protected] 7 days a week, 24 hours a day CompuServe® Interactive (CompuServe Interactive, Inc.) Web site http://www.compuserve.com/ phone 800-848-8990 hours M-F, 8 AM - 1 AM ET, S-S 10 AM - 10 PM ET Dr. Solomon's® Anti-Virus (Dr. Solomon's Software Inc.) Web site phone e-mail hours http://www.drsolomon.com/ 888-377-6566 [email protected] 7 days a week, 24 hours a day EarthLink Sprint TotalAccess (EarthLink Network, Inc.) Web site phone e-mail hours http://help.earthlink.net/techsupport/ 800-395-8410 [email protected] 7 days a week, 24 hours a day Easy Internet Access (Encompass, Inc.) Web site http://www.encmpss.com/ phone 800-927-3000 hours 7 days a week, 24 hours a day Windows 98 Operating System, Works, Money, Internet Explorer (Microsoft Corporation) Web site http://www.microsoft.com/support/ hours 7 days a week, 24 hours a day Netscape Communicator® (Netscape Communications Corporation) Web site http://www.netscape.com/ hours 7 days a week, 24 hours a day Prodigy Internet (Prodigy Communications Corporation) Web site http://www.prodigy.com/ phone 800-PRODIGY hours 7 AM - 3 AM ET Quicken® Basic (Intuit Inc.) Web site http://www.intuit.com/support phone 900-555-4688 hours 7 days a week, 24 hours a day SurfMonkey (MediaLive, Inc.) Web site phone e-mail hours http://www.surfmonkey.com/support/Sub_support.html 408-556-2060 [email protected] 9AM-10PM PT everyday WinFax® Basic Edition (Symantec Corporation) Web site http://www.symantec.com/techsupp/ phone 800-798-0850 fax 800-554-4403 in North America 541-984-2490 outside North America Troubleshooting This section describes how to solve common problems you may encounter when using your computer. Many problems have simple solutions, so try these suggestions before you call Sony Customer Support. My computer does not start  Check that the computer is plugged into a power source and that it is turned on. Check that the Page 193