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Sony PCV-L640 User Guide - Page 11

Troubleshooting, Index

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Troubleshooting 43 To Reach Sony 53 Notes on Use 53 On the Power Source 53 On Disposal of the Lithium Battery 55 On Handling 55 On Installation 55 On Moisture Condensation 56 On Upgrading the System 56 On Handling an LCD Display 57 On Handling a CRT Display 58 On Using the Hard Disk Drive 58 On Handling Diskettes 58 On Handling CD Media 58 On Cleaning CD Media 58 Resources 59 For Answers to Your Software Questions 60 Sony Service Center 60 Specifications 63 Index 66 11

Section	Page
VAIO Slimtop™ LCD Computer User Guide	1
PCV-L640	1
NOTICE	2
Owner’s Record	2
Safety Information and Caution	3
CDRW Laser diode properties	3
Regulatory Information	5
FCC Part 68	5
Telephone Consumer Protection Act of 1991 (United States)	6
Telephone Consumer Guidelines (Canada)	6
DISPOSAL OF LITHIUM ION BATTERY	7
INDUSTRY CANADA NOTICE	7
AVIS DE L’INDUSTRIE CANADA	8
Contents	9
Welcome	12
Choosing an Ergonomic Location	12
Stable work surface	12
Ventilation	12
Placement of the keyboard, mouse, and other input devices	12
Furniture and posture	12
Viewing angle of the display	12
Lighting	13
Front Panel Overview	14
Locating Controls and Connectors	14
Slimtop Front Panel	14
Slimtop Front Panel (cont’t)	15
Back Panel Overview	16
Locating Controls and Connectors	16
Slimtop Rear Panel	16
LCD Overview	18
LCD	18
To adjust the height and viewing angle of the display	19
1 Holding both sides of the display, push the display panel out and up.	19
2 Set the display height so that it does not touch the keyboard, and adjust the viewing angle app...	19
Using a Headphone or Microphone	20
1 Attach the (supplied) ferrite core at the end of the headphone or microphone cable closest to t...	20
2 Wrap the cable through the center of the ferrite core.	20
VAIO Action Setup	21
Pre-setting i.LINK devices	21
To pre-set your i.LINK device to launch a desired function:	21
2 Click i.LINK.	21
3 Click the Advanced Setting tab.	21
4 Click the Enable i.LINK launcher function checkbox and click Apply.	21
5 Connect the device to your computer with your i.LINK cable.	21
6 Turn on the device.	21
7 Click OK.	21
8 To modify the device name, click the current device name in the list box and click Modify devic...	21
9 Type the desired name and click Apply.	21
10 To assign an application, click Modify.	21
11 Select the desired application and click Next.	21
12 Click Next to confirm the application name.	22
13 Click Finish to complete this step.	22
Changing the Window Design of Sony Software	22
To change the window design of Sony software:	22
1 Click the Start button, point to Settings, and then click Control Panel.	22
2 Click UI Design Selector.	22
3 Click << or >> and select the desired design.	22
4 Click Apply.	22
5 The “UI Design Selector” window design changes. The window design for your Sony software will m...	22
6 To try another selection, click << or >>. Then, click OK.	22
7 The UI Design Selector closes and the Sony software window design displays.	22
Programmable Power Keys	22
Internal Timer	23
AutoAlert E-mail Notification System	23
AutoAlert E-mail Notification System Software Restrictions	24
If you use software that uses a phone line:	24
If you are using the timer to download e-mail automatically:	24
If you are using Microsoft® Outlook® Express:	24
8 Start Outlook Express.	24
9 Click Tools and then select Options.	24
10 Select the check box “Automatically dial when checking for new messages.”	24
11 Click OK.	24
Using the Wheel Mouse	24
For information on the Wheel Mouse, see MouseWare Help:	24
1 From the Start menu, select Programs > MouseWare.	24
2 Click MouseWare Help.	24
To set up the mouse for left-handed use:	25
1 Click My Computer on your desktop.	25
2 Click Control Panel, and then Click Mouse.	25
3 In the Quick Setup tab, click Device Setup.	25
4 In the Device Setup Wizard dialog box, click Next.	25
5 Select the radio button next to “Left side of the keyboard.”	25
6 Click Next three times, and then click Finish.	25
7 Click Apply.	25
Using the Memory Stick Media and VisualFlow	25
Inserting the Memory Stick Media	25
To protect data on Memory Stick media from accidental changes:	26
Locking the Memory Stick	26
To change the way the computer responds when a Memory Stick isinserted into the Memory Stick med...	26
VisualFlow	27
To use VisualFlow:	27
1 From the Start menu, select Programs > VisualFlow > VisualFlow.	27
2 Click on an icon in the View section on the main toolbar to select a display layout.	27
3 Click on an icon in the Sort section on the main toolbar to select a sorting method.	27
4 Resting your cursor on the left end of the main toolbar activates the current Memory Stick prop...	27
5 Resting your cursor on the right end of the main toolbar activates a secondary toolbar with mor...	27
6 Click an image to show a normal view centered on the screen.	27
7 Movie files start playback when the view is enlarged. Click again on movie files to restore the...	27
Using PC Cards	28
To insert a PC card:	28
1 Open the front panel.	28
2 Insert the PC card into the PC card slot until it clicks into position.	28
To eject a PC card:	29
1 From the Start menu, select Settings > Control Panel.	29
2 Click the PC Card icon.	29
3 Click the name of the card that you want to eject, and then click Stop.	29
4 When the message “You may safely remove this device” appears, click OK.	29
5 Push the PC card eject button on the front panel of the system unit. You may need to pull out t...	29
Sony Digital Media Park Applications	30
Media Bar™	30
DVgate™	30
PictureGear™	30
Smart Capture	30
Movie Shaker	31
Main Window	31
Importing Images and Sound Clips	31
1 Click .	31
2 Find the file you want to add.	31
3 Select the file.	31
4 Click Open. The file is added to the Clip tray.	31
Create a Movie using Shaker	31
1 Click the Shake tab.	32
2 Select a mood by clicking a face in the Shaker tray.	32
3 Click . A thirty second scene is automatically generated and saved to the Product tray.	32
4 To preview, switch the Work Panel to Product tray mode and press play.	32
Editing Clips and Scenes	32
Working Panel	32
Adding effects to a scene or a clip:	33
1 Click the clip or scene to move it to the Working Panel.	33
2 Select the Effects tab from the Editing tray.	33
3 Drag and drop the Effect you want to add from the Effects tray to the Effects palette on the Wo...	33
4 See help for instructions on adjusting effect duration and replaying clips/ scenes.	33
Saving a Movie	33
1 Verify that the clip(s) you want to save is on the Product tray. See Help for more details on s...	33
2 Click Export.	33
3 Select the format in which you want the document to be saved.	33
4 Click Next.	33
5 Locate the folder to which you want the file saved.	33
6 Name the file.	33
7 Click Save.	33
Using Digital Video	34
Connecting a Digital Video Recorder	34
Using DVgate	34
When capturing clips:	34
When recording AVI files to tape:	35
Hard Drive Partition	35
Defragmenting your Hard Disk Drive	36
To defragment your hard disk drive:	36
1 Deactivate your screen saver, if applicable.	36
2 From the Start menu, select Programs > Accessories > System Tools > Disk Defragmenter.	36
3 Run Disk Defragmenter.	36
i.LINK (IEEE1394) Compatibility	36
To connect an i.LINK (IEEE1394) device	37
Enabling Smart Connect	38
To enable Smart Connect:	38
1 From the Start menu, select Settings > Control Panel.	38
2 Click the System icon.	38
3 Click the Device Manager tab.	38
4 Click Sony i.LINK(1394) Adapter.	38
5 Click the Enable Device button.	38
6 Click OK.	38
7 Close all windows and restart your computer in order for the new settings to take effect.	38
Enabling Ethernet	39
To enable the Ethernet connection:	39
1 Right-click My Computer on the desktop and select Properties.	39
2 Click the Device Manager tab.	39
3 Select “Realtek RTL8139 (A/B/C/8130) PCI Fast Ethernet NIC” under the Network Adapters category.	39
4 Click Properties.	39
5 Click Enable Device and then click OK.	39
6 Click Close.	39
System and Application Recovery CD(s)	40
System Recovery CD(s)	40
Sony Electronics	40
Application Recovery CD(s)	40
Sony Electronics	40
Using the System Recovery CD(s)	40
Full Restore without Format	40
Full Restore with Format	40
Operating System Only	41
To use the System Recovery CD(s):	41
1 Insert the Sony System Recovery CD in the CD-RW drive.	41
2 Shut down your computer.	41
3 Wait 30 seconds and turn on your computer.	41
4 Click OK to signify you have read and accept the Microsoft End-User License Agreement.	41
5 When the System Recovery menu appears, follow the on-screen instructions to complete the recove...	41
Using the Application Recovery CD(s)	42
To use the Application Recovery CD(s):	42
1 Turn on your computer. If your computer is already on, close all applications.	42
2 When the Windows desktop appears, insert the Sony Application Recovery CD in the CD-RW drive. T...	42
3 When the Application Recovery menu appears, follow the on-screen instructions to complete the r...	42
Troubleshooting	43
Topic: My computer does not start.	43
Topic: My files are corrupted or deleted and I want to recover applications or drivers that came ...	43
Topic: My computer or software program “locks up.”	43
1 Press Ctrl+Alt+Delete to close the application that is currently “locked up.”	43
2 In the Close Program dialog box, scroll down until you locate “(Not responding)” next to an app...	43
3 Select this application and click End Task. Windows attempts to close the application. If the a...	43
4 Select End Task again.	43
1 Save any unsaved work, if possible.	44
2 Press Alt+F4.	44
3 Select Restart.	44
4 Click OK.	44
Topic: Why does Windows lock up during shutdown?	44
1 From the Start menu, select Help.	44
2 Click the Contents tab.	44
3 Click Troubleshooting and then click Windows 98 Troubleshooters.	44
4 Click the subject for which you want information, and then answer the questions that are approp...	44
Topic: How do I change the parallel port type to ECP, EPP, or bi-directional?	44
1 From the Start menu, select Shut Down, and then select Restart.	44
2 When the Sony screen displays, press the F2 key on your keyboard.	44
3 Select the Advanced tab from the CMOS Setup Utility screen.	44
4 Select “I/O Device Configuration” and use the arrow keys to highlight Parallel Port Mode.	45
5 When the desired setting displays, press the Escape key.	45
Topic: My CD drive tray does not open.	45
1 Make sure the computer is turned on.	45
2 Press the Eject button on the drive.	45
1 Click the My Computer icon on the Windows® desktop.	45
2 Right-click the CD-ROM icon.	45
3 Select the Eject option from the pop-up menu.	45
Topic: I cannot play a CD-ROM.	45
Topic: I want to play a CD with my Microsoft CD Player.	45
Topic: When I click an application icon, a message such as “You must insert the application CD in...	46
Topic: Why doesn't my CD-RW drive record at the highest speed?	46
1 Click the My Computer icon on your desktop.	46
2 Right-click the CD-RW drive icon.	46
3 Select Properties.	46
4 Select the Settings tab.	46
5 Change the “Current Write Speed” field to 2x.	46
6 Click OK.	46
Topic: How do I change the video resolution of my display?	46
1 From the Start menu, select Settings > Control Panel.	46
2 Click the Display icon and select the Settings tab.	46
3 Move the Display area slider to change the resolution.	46
4 Click OK.	46
Topic: Why is there no sound in any application?	47
Topic: My modem connection is slow.	47
Topic: My modem does not work.	48
1 Click the My Computer icon on your desktop.	48
2 Click Control Panel.	48
3 Click Modems.	48
4 Click the Diagnostics tab.	48
5 Select COM3.	48
6 Click More Info.	48
Topic: How do I change my modem to rotary or Touch-Tone dialing?	48
1 Click the My Computer icon on your desktop.	48
2 Click Control Panel and then click Modems.	48
3 Click Dialing Properties.	48
4 Select the Tone dial or Pulse dial radio button next to “Dial using.”	48
5 Click OK.	48
Topic: How do I set up faxing capability in Windows® 98 Second Edition?	49
1 From the Start menu, select Programs > Symantec WinFax Basic Edition > Configure WinFax Basic E...	49
2 Follow the on-screen instructions to configure the fax utility.	49
Topic: My microphone does not work.	49
Topic: My microphone is too sensitive to background noise.	49
1 Right-click the speaker icon (Volume) in the lower-right Windows® task tray.	49
2 Click Open Volume Controls.	49
3 In the Options menu, select Properties.	49
4 Change the setting for “Adjust volume for” from Playback to Recording, then click OK.	49
5 Decrease the microphone level.	49
6 If available, click the Advanced button under Microphone Balance.	49
7 Deselect the check box for 1 Mic Gain (+20dB), then click the Close button.	49
8 Close the Recording Control window.	49
Topic: My mouse does not work.	50
1 Turn off your computer and turn the mouse upside down.	50
2 Remove the mouse ball cover on the back of the mouse by turning clockwise the ring that covers ...	50
3 Turn the mouse upright, and drop the mouse ball into your hand.	50
4 Using a piece of tape, remove any dust or dirt on the mouse ball and inside the mouse ball socket.	50
5 Return the mouse ball to the socket, and replace the mouse ball cover. Secure the cover by turn...	50
Topic: My mouse needs to be set up for left-hand use.	50
1 Click the My Computer icon on your desktop.	50
2 Click Control Panel, and then click Mouse.	50
3 In the Quick Setup tab, click Device Setup.	50
4 In the Device Setup Wizard dialog box, click Next.	50
5 Select the radio button next to “Left side of the keyboard.”	50
6 Click Next three times, and then click Finish.	50
7 Click Apply.	50
Topic: My keyboard does not work.	50
Topic: I cannot find the Windows® taskbar.	50
Topic: Why is my system running slowly?	51
Topic: My i.LINK® peripheral does not appear on the desktop.	51
1 Turn off and disconnect your peripheral.	51
2 Reconnect your peripheral.	51
3 Then turn on the power.	51
Topic: My connected printer doesn't function after the computer resumes from a power saving mode.	51
1 Right-click the My Computer icon on the desktop, and then select Properties.	51
2 Click the Device Manager tab.	51
3 Select Refresh, and then click OK.	51
4 The printer should now function properly.	51
Topic: How do I enable my Ethernet interface?	51
1 Right-click My Computer on the desktop and select Properties.	51
2 Click the Device Manager tab.	51
3 Select “Realtek RTL8139 (A/B/C/8130) PCI Fast Ethernet NIC” under the Network Adapters category.	51
4 Click Properties.	51
5 Click Enable Device and then click OK.	52
6 Click Close.	52
Topic: How do I install a printer?	52
1 From the Start menu, select Settings > Printers.	52
2 Click Add Printer.	52
3 Click Next.	52
4 Select Local Printer and click Next.	52
5 Select the appropriate manufacturer and model and click Next.	52
6 Select LPT1 and click Next.	52
7 Click Yes to have Windows-based programs use this as the default printer.	52
8 Click Next.	52
9 Click No and then click Finish.	52
Topic: Why is there unusual activity on my floppy disk drive?	53
1 Right-click on the Windows taskbar and select Properties.	53
2 Click the Start Menu Programs tab.	53
3 Click the Remove button.	53
4 Click on Startup to see its list of shortcuts.	53
5 Click Microsoft Find Fast.	53
6 Click the Remove button.	53
7 Click Close.	53
8 Click OK.	53
To Reach Sony	53
Notes on Use	53
On the Power Source	53
On Disposal of the Lithium Battery	55
On Handling	55
On Installation	55
On Moisture Condensation	56
On Upgrading the System	56
On Handling an LCD Display	57
On Handling a CRT Display	58
On Using the Hard Disk Drive	58
On Handling Diskettes	58
On Handling CD Media	58
On Cleaning CD Media	58
Resources	59
1 Quick Start	59
2 User Guide	59
3 Electronic Documentation	59
4 Manuals and online help files that may accompany your preinstalled software	59
5 Knowledge Database	59
6 Sony Fax-on- Demand	59
7 Software Updates	59
8 VAIO Computer Reference Manual	59
For Answers to Your Software Questions	60
Sony Service Center	60
Acrobat® Reader, Adobe PhotoDeluxe®, Adobe Premiere® LE (Adobe Systems Incorporated)	60
America Online® (America Online)	60
AT&T WorldNet® Service (AT&T)	60
CompuServe® 2000 (CompuServe Interactive Services)	60
DirectCD, Easy CD Creator™ (Adaptec, Inc.)	61
EarthLink TotalAccess™(EarthLink Network, Inc.)	61
McAfee’s VirusScan® (Network Associates, Inc.)	61
PhotoPrinter™ 2000 Pro (ArcSoft, Inc.)	61
Quicken® Basic (Intuit, Inc.)	61
Sony Applications (Sony Electronics, Inc.)	61
Sound Forge® (Sonic Foundry)	62
Windows® 98 Second Edition Operating System, Internet Explorer, Outlook® Express, Word 2000 (Micr...	62
WinFax™ Basic Edition (Symantec Corporation)	62
Specifications	63