Sony PCV-RS220 Online Help Center (User Guide) - Page 95

About Using the Optical Disc Drive(s), Appearances and Themes - recovery disc

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About Using the Optical Disc Drive(s) Use care in opening and closing your optical disc drive tray to avoid damage to the drive or drive cover. When you press the eject button, the drive tray may not imediately open because it is has not finished reading or writing to the CD or DVD. Wait a moment to permit the optical drive to finish accessing the CD or DVD media. Your computer may not be equipped with all of the hardware features listed in this section. To view the specific hardware configuration for your system, see the online specifications sheet. Why doesn't my optical drive tray open? To use the Eject button 1. Make sure the computer is turned on. 2. Press the Eject button on the drive. To use the My Computer icon 1. Click Start in the Windows taskbar, then select My Computer. 2. Right-click the appropriate optical drive icon. 3. Select Eject from the shortcut menu. Avoid using adhesive labels to identify your CD or DVD media. Adhesive labels may come off while the CD or DVD media is in use in your optical drive(s) and may cause damage to the unit. The message, "You must insert the application CD into your drive" appears and the software does not start.  Some software applications require specific files that are located on the application's CD. Try inserting the disc and starting the program again.  Check to make sure you inserted the CD correctly, with the label side facing up. Why can't I play a DVD or CD media?  After inserting your CD or DVD, wait a few seconds for the system to detect it before trying to access it.  Confirm that the disc is in the tray with the label side facing up.  Install your CD or DVD software according to the manufacturer's instructions.  If your drive reads some DVDs or CDs, but not others, check the shiny side of the disc for dirt or scratches. To recover the CD or DVD software applications that are preinstalled on your computer, see Application Recovery for more information. Why isn't my DVD playing properly? If a region code warning appears when you are using the DVD player application, it may be that the region code of the DVD you are trying to play is incompatible with the region code setting of your optical drive. A region code is listed on the disc packaging. Region code indicators such as "1" or "ALL" are labeled on some DVDs to indicate the type of player that can play the disc. Unless a "1" or "ALL" appears on the DVD or on its packaging, you cannot play the disc on this system. If you hear audio but cannot see video, your computer's video resolution may be set too high. To improve video resolution, verify that your screen area is set to 1024 x 7681, using 32-bit color (preset factory default). To verify or change your video resolution: 1. Click Start in the Windows taskbar and then select Control Panel. 2. Select Appearances and Themes, then select Change the screen resolution. 3. Click the Settings tab. Page 95

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About Using the Optical Disc Drive(s)
Use care in opening and closing your optical disc drive tray to avoid damage to the drive or drive cover. When you press the
eject button, the drive tray may not imediately open because it is has not finished reading or writing to the CD or DVD. Wait
a moment to permit the optical drive to finish accessing the CD or DVD media.
Your computer may not be equipped with all of the hardware features listed in this section. To view the specific
hardware configuration for your system, see the online specifications sheet.
Why doesn't my optical drive tray open?
To use the Eject button
1.
Make sure the computer is turned on.
2.
Press the Eject button on the drive.
To use the My Computer icon
1.
Click
Start
in the Windows taskbar, then select
My Computer
.
2.
Right-click the appropriate optical drive icon.
3.
Select
Eject
from the shortcut menu.
Avoid using adhesive labels to identify your CD or DVD media. Adhesive labels may come off while the CD or DVD media
is in use in your optical drive(s) and may cause damage to the unit.
The message, "You must insert the application CD into your drive" appears and the software does not start.
Some software applications require specific files that are located on the application's CD. Try inserting the disc and
starting the program again.
Check to make sure you inserted the CD correctly, with the label side facing up.
Why can't I play a DVD or CD media?
After inserting your CD or DVD, wait a few seconds for the system to detect it before trying to access it.
Confirm that the disc is in the tray with the label side facing up.
Install your CD or DVD software according to the manufacturer's instructions.
If your drive reads some DVDs or CDs, but not others, check the shiny side of the disc for dirt or scratches.
To recover the CD or DVD software applications that are preinstalled on your computer, see
Application Recovery
for
more information.
Why isn't my DVD playing properly?
If a region code warning appears when you are using the DVD player application, it may be that the region code of the DVD
you are trying to play is incompatible with the region code setting of your optical drive. A region code is listed on the disc
packaging. Region code indicators such as "1" or "ALL" are labeled on some DVDs to indicate the type of player that can
play the disc. Unless a "1" or "ALL" appears on the DVD or on its packaging, you cannot play the disc on this system.
If you hear audio but cannot see video, your computer's video resolution may be set too high. To improve video resolution,
verify that your screen area is set to 1024 x 768
1
, using 32-bit color (preset factory default). To verify or change your video
resolution:
1.
Click
Start
in the Windows taskbar and then select
Control Panel
.
2.
Select
Appearances and Themes
, then select
Change the screen resolution
.
3.
Click the
Settings
tab.
Page 95