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Sony PCV-RXA842 Online Help Center (VAIO User Guide) - Page 93

Support Options, Immediate Help and Support, Contacting Sony for Help and Support

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Support Options Sony provides several options to help solve common problems or to locate support for your VAIO® computer. This section describes all available resources and offers suggestions on how to access this information for maximum results.  Immediate Help and Support  Software Help and Support  Contacting Sony for Help and Support Page 93

Section	Page
Welcome	1
Getting Started	2
Unpacking Your Computer	3
Planning An Ergonomic Work Space	4
Locating Controls And Ports	5
About the front panel	6
About the back panel	8
Setting Up Your Computer	10
Connecting a display (monitor)	11
Connecting the speakers	12
Connecting the keyboard and mouse	13
Connecting the modem cable	14
Connecting the power cords	15
Turning On Your Computer	16
Registering Your Computer	17
Setting Up Your Dial-up Connection	18
Turning Off Your Computer	20
Configuring Your VAIO Computer	21
About Your Hard Disk Drive Partition	22
Defragmenting your hard disk drive	23
i.LINK Compatibility	24
Connecting an i.LINK (IEEE 1394) device	25
VAIO Action Setup	26
Changing the settings of the S keys	27
Changing The Sony Software Window Design	28
Changing the window design	29
Using The Memory Stick Media Slot	30
Using The PC Card Slot	32
Setting up the remote control	34
Upgrading And Maintaining Your VAIO Computer	35
Overview	36
Removing the Side Panel	37
Installing an Add-on Card	38
Installing Memory	40
Replacing the Lithium Battery	42
Installing an Additional Hard Disk Drive	43
Replacing the Side Panel	46
System and Application Recovery CD(s)	47
Using The System Recovery CD(s)	48
System Recovery options	49
Using the System Recovery CD(s)	50
Using The Application Recovery CD(s)	51
Reinstalling software	52
Reinstalling device drivers	53
Reinstalling device drivers using Application Recovery CD(s)	54
Troubleshooting	55
About VAIO Computer Functions	56
My computer does not start.	57
Why did my computer or software application stop responding?	58
Why does the Windows operating system stop responding during shutdown?	59
I cannot find the Windows taskbar.	60
Why is my system running slowly?	61
How do I change the parallel port type to ECP, EPP, or bi-directional?	62
Where can I find a listing of my computer's preinstalled software titles?	63
About Software	64
How do I create an audio CD with preinstalled Sony software?	65
How do I use the System Restore feature in Windows XP?	66
How do I copy files to a recordable CD media, using Microsoft Windows XP?	67
Where can I find a listing of my computer's preinstalled software titles?	68
About Using The Optical Disc Drive(s)	69
Why doesn't my optical drive tray open?	70
When I click an application icon, the message, You must insert the application CD into your drive appears and the software does not start.	71
Why can't I play a DVD or CD media?	72
Why isn't my DVD playing properly?	73
Why doesn't my optical drive (DVD-RW) record to CD-RW media at higher speeds?	74
Why doesn't my optical drive (CD-RW) record to CD-RW media?	75
About The Speakers	76
Why is there no sound in any application?	77
About The Modem	78
Why is my modem connection slow?	79
Why doesn't my modem work properly?	80
How do I change my modem to rotary or Touch-Tone dialing?	81
About The Microphone	82
Why doesn't my microphone work properly?	83
Why is my microphone so sensitive to background noise?	84
About The Mouse And Keyboard	85
Why doesn't my mouse work properly?	86
How do I set up my mouse for left-hand use?	87
Why doesn't my keyboard work properly?	88
About Using Peripheral Equipment	89
How do I change the video resolution of my display?	90
How do I install a printer?	91
Why doesn't my connected printer function when the computer resumes from a power saving mode?	92
Support Options	93
Immediate Help and Support	94
Software Help and Support	95