Sony PCV-RZ44G Media Center Help Files Guide (Large File - 15.08 MB) - Page 280
Video does not display, Tuner error general error - tuner card drivers
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Video does not display If you are notified that Media C enter is unable to display an image in the TV screen when you play live TV, recorded TV, or a file in My Videos, then it might be due to a video, decoder, or tuner error. Reference the table below for additional information. Description Try these steps Tuner not found (external USB tuner)-The tuner might not be plugged in or have updated drivers. plugged in to your PC . Ensure that the tuner is C heck the hardware documentation for information about updating the driver. Tuner not found (internal tuner card)-The tuner card might not be installed, enabled, or have updated drivers. Ensure that the tuner is installed to your computer. Enable the tuner card in Windows Device Manager. C heck the hardware documentation for information about updating the driver. Tuner in use-The tuner might be in use by another application. C lose all other media applications that are using the tuner and then try again to play Live TV, Recorded TV, or a video file. Tuner error (invalid TV format)-The tuner hardware does not support the TV format for the country selected. Ensure that the correct country is selected in the C ontrol Panel settings. C heck the hardware documentation for information on which TV formats are supported by the tuner card in your computer. Tuner error (general error)-Media C enter is unable to tune to the channel requested. Restart Media C enter. Restart the computer. Video error-The video decoder is in use by another application. C lose all other media applications that are using the decoder, and then try again play Live TV, Recorded TV, or a video file. Video error-The video decoder is corrupt or missing. Restart Media C enter. Restart the computer. C heck the hardware documentation for information on how to reinstall the decoder. Audio error-The audio card is not installed, enabled, or does not have updated drivers. your computer. Enable the audio card in Windows Device Manager. Ensure that the audio card is installed to C heck the hardware documentation for information about updating the driver. Related topics There is no TV signal Troubleshoot the TV signal or image © 2000-2003 Microsoft C orporation. All rights reserved. Page 280