Sony PEG-SJ33 Troubleshooting Q&A - Page 4

You cannot connect to the Internet, recognize your CLIÉ handheld - u clie handheld

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Playing music: Your CLIÉ handheld is connected to the plug adapter (cradle), but SonicStage 1.5 does not recognize your CLIÉ handheld (Only models supplied with Audio Player) • Set to the music transfer mode. b For details, refer to Audio Player in the "CLIÉ Application Manual" installed in your computer. • Other applications are running on your computer. After a while, connect your CLIÉ handheld to the plug adapter (cradle) again. If this does not solve your problem yet, restart your computer. You cannot connect to the Internet • Follow the instructions mentioned in "Customizing your Sony CLIÉ™ handheld: Changing the Network preferences" in "Handbook" and verify the settings of Network Preferences. You cannot send or receive e-mail messages (CLIE Mail) • Follow the instructions mentioned in CLIE Mail in the "CLIÉ Application Manual" installed in your computer. Verify the settings of CLIE Mail, such as your user name or password. • If you cannot send an e-mail message, verify the e-mail address where you are sending to. If your problem still persists, then proceed to the next page. 4

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4
If your problem still persists, then proceed to the next page.
Playing music: Your CLIÉ handheld is connected to the
plug adapter (cradle), but SonicStage 1.5 does not
recognize your CLIÉ handheld
(Only models supplied with
Audio Player
)
•
Set to the music transfer mode.
b
For details, refer to
Audio Player
in the “CLIÉ Application Manual” installed
in your computer.
•
Other applications are running on your computer.
After a while, connect your CLIÉ handheld to the plug adapter (cradle)
again. If this does not solve your problem yet, restart your computer.
You cannot connect to the Internet
•
Follow the instructions mentioned in “Customizing your Sony CLIÉ™
handheld: Changing the Network preferences” in “Handbook” and verify
the settings of
Network
Preferences
.
You cannot send or receive e-mail messages (CLIE Mail)
•
Follow the instructions mentioned in
CLIE Mail
in the “CLIÉ Application
Manual” installed in your computer. Verify the settings of
CLIE Mail
, such
as your user name or password.
•
If you cannot send an e-mail message, verify the e-mail address where you
are sending to.