Sony PS-HX500 Operating Instructions - Page 23
Software installation
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You hear rumbling or low-frequency howling noises*. CC Your turntable is placed too close to speakers. Move the turntable away from the speakers. * This phenomenon, called "acoustic feedback," occurs when vibrations that travel through the air or solid objects (such as shelves, a cabinet, or the floor) from speakers are picked up by the stylus, amplified and reproduced through the speakers. You hear noises. CC Make sure that the PHONO/LINE switch on the rear of your turntable is set to LINE. If the PHONO/LINE switch is set to PHONO when the turntable is connected to any other input jacks than the PHONO input jacks on the audio device, you may hear playback noises. When the PHONO/LINE switch is set to LINE, do not connect the turntable to the PHONO input jacks on the audio device. CC Make sure that a computer is NOT connected to your turntable with a USB cable. With a computer connected to the turntable via the USB port, playback with the connected audio device may cause noises. The sound pitch is too high or low. CC A wrong rotation speed is selected. Check the center label of the vinyl record or the record jacket for the rotation speed and select the appropriate one. Rotate the SPEED/POWER rotary switch knob to select "33" for 33 1/3 rpm records or "45" for 45 rpm records. CC The drive belt may be twisted or worn out. Untwist the drive belt. (See page 21.) The sound pitch fluctuates. CC Make sure that the stylus pressure and the anti-skating force are properly set. (See page 12.) CC The stylus is worn out. Replace it with a new one. (See page 20.) The drive belt is worn out or broken. CC Replace the drive belt. (See page 21.) To obtain a spare drive belt, contact your dealer or the customer support website. (See page 26.) The platter does not turn. CC Make sure that the AC adaptor is firmly connected to a power outlet and the DC IN on your turntable. CC Make sure that the drive belt is completely hooked around the motor pulley. (See page 10.) Playback sound is too low in volume or distorted. CC Make sure that the PHONO/LINE switch selection on your turntable matches the type of the input jacks on the audio device used for connection with the turntable. (See page 14.) Software installation You cannot install the Hi-Res Audio Recorder application onto a computer. CC Visit our support website for detailed instructions on downloading and installing the application. For customers in Europe: Access http://www.sony.eu/support, switch to the website for your country, and then search for "Hi-Res Audio Recorder." For customers in the U.S.A.: Access http://esupport.sony.com/ and search for "Hi-Res Audio Recorder." For customers in Canada: Access http://esupport.sony.com/CA/ and search for "Hi-Res Audio Recorder." CC Make sure that the computer has Internet connection. 23 Additional Information