Sony SAT-W60 Installation Guide - Page 27

Symptom The Satellite Receiver gets extremely hot. The Satellite Receiver turns off and on by itself. The Satellite Receiver will not turn on. The Satellite Receiver will not connect to the Internet after receiving an upgrade from the UltimateTV service. The Message Indicator light is not working. Remote control or keyboard is no longer working. No channels are viewable. Possible Cause and remedies Check the placement of the Satellite Receiver. Place the Satellite Receiver in a location with adequate ventilation. Do not place the Satellite Receiver in a cabinet or on a TV. If the heat is excessive, contact your Sony dealer. This is often caused by static build up. Turn off the Satellite Receiver and disconnect the AC Power Cord from the power outlet. Then reconnect the AC Power Cord to the power outlet and turn on the Satellite Receiver. If this does not solve the problem, contact your Sony dealer. Make sure the AC Power Cord is securely connected to the Satellite Receiver and a power outlet. Turn off the Satellite Receiver and disconnect the AC Power Cord from the power outlet. Then reconnect the AC Power Cord to the power outlet and turn on the Satellite Receiver. You may need to repeat this procedure to solve the problem. You can set your Satellite Receiver to check for messages automatically. However, if you check for messages yourself before the Satellite Receiver is set to do so automatically, the Message Indicator may not light until the Satellite Receiver checks again. You may want to consider setting the Satellite Receiver to check for mail when you usually are not connected. Replace the batteries. Try pressing the SAT FUNCTION button. Activate your service by contacting DIRECTV at 1-800-DIRECTV (347-3288) Check the status of your service with UltimateTV at 1-877-ULTIMATE (858-4628) 27