Sony SHAKE-99 Operating Instructions - Page 37

Troubleshooting, Additional Information

Page 37 highlights

Troubleshooting Should you encounter a problem with your system, find your problem in the troubleshooting checklist below and take the corrective action. If the problem persists, consult your nearest Sony dealer. Note that if the service personnel changes some parts during repair, these parts may be retained. If "PROTECT EXX" (X is a number) appears in the display panel Immediately unplug the power cord, and check the following items. • Are you using only the supplied speakers? • Is anything blocking the ventilation holes of the unit? After checking the above items and fixing any problems, plug in the power cord again and turn on the system. If the issue persists, consult your nearest Sony dealer. General The system has entered standby mode. • This is not a malfunction. The system enters standby mode automatically in about 15 minutes when there is no operation or audio signal output (page 35). The clock or timer setting is canceled. • The power cord is disconnected or a power failure occurred. Set the clock (page 16) and timer (page 33) again. There is no sound. • Adjust the volume. • Check the speaker connections (page 13). • Check the connection of the optional equipment, if any (page 13). • Turn on the connected equipment. • Unplug the power cord, then plug in the power cord again and turn on the system. • There is no audio output during Recording Timer. There is no microphone sound. (SHAKE-99/SHAKE-77/SHAKE-55 only) • Adjust the microphone volume. • Make sure the microphone is connected to the MIC jack correctly. • Make sure the microphone is turned on. There is severe hum or noise. • Move the system away from sources of noise. • Connect the system to a different wall outlet. • Install a noise filter (commercially available) to the power cord. • Turn off surrounding electrical equipment. • You can hear a noise from cooling fans when the system is in standby mode or playback at low volume. This is not a malfunction. The timer does not function. • Check the timer setting and set the correct time (page 33). • Cancel the Sleep Timer function (page 33). The remote control does not function. • Remove the obstacles between the remote control and the unit. • Move the remote control closer to the unit. • Point the remote control at the unit's sensor. • Replace the batteries (R6/size AA). • Move the unit away from the fluorescent light. There is acoustic feedback. • Reduce the volume. • (SHAKE-99/SHAKE-77/SHAKE-55 only) Move the microphone away from the speakers or change the direction of the microphone. "PLEASE CONNECT ALL SPEAKERS" appears. (SHAKE-99/ SHAKE-77/SHAKE-55 only) • Check that all speakers are connected. 37GB Additional Information

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37
GB
Additional Information
Troubleshooting
Should you encounter a problem with
your system, find your problem in the
troubleshooting checklist below and take
the corrective action.
If the problem persists, consult your
nearest Sony dealer.
Note that if the service personnel changes
some parts during repair, these parts may
be retained.
General
The system has entered standby
mode.
This is not a malfunction. The system
enters standby mode automatically in
about 15 minutes when there is no
operation or audio signal output (page 35).
The clock or timer setting is canceled.
The power cord is disconnected or a power
failure occurred. Set the clock (page 16)
and timer (page 33) again.
There is no sound.
Adjust the volume.
Check the speaker connections (page 13).
Check the connection of the optional
equipment, if any (page 13).
Turn on the connected equipment.
Unplug the power cord, then plug in the
power cord again and turn on the system.
There is no audio output during Recording
Timer.
There is no microphone sound.
(SHAKE-99/SHAKE-77/SHAKE-55
only)
Adjust the microphone volume.
Make sure the microphone is connected to
the MIC jack correctly.
Make sure the microphone is turned on.
There is severe hum or noise.
Move the system away from sources of
noise.
Connect the system to a different wall
outlet.
Install a noise filter (commercially
available) to the power cord.
Turn off surrounding electrical
equipment.
You can hear a noise from cooling fans
when the system is in standby mode or
playback at low volume. This is not a
malfunction.
The timer does not function.
Check the timer setting and set the correct
time (page 33).
Cancel the Sleep Timer function
(page 33).
The remote control does not function.
Remove the obstacles between the remote
control and the unit.
Move the remote control closer to the unit.
Point the remote control at the unit’s
sensor.
Replace the batteries (R6/size AA).
Move the unit away from the fluorescent
light.
There is acoustic feedback.
Reduce the volume.
• (SHAKE-99/SHAKE-77/SHAKE-55
only) Move the microphone away from
the speakers or change the direction of the
microphone.
“PLEASE CONNECT ALL
SPEAKERS” appears. (SHAKE-99/
SHAKE-77/SHAKE-55 only)
Check that all speakers are connected.
If “PROTECT EXX” (X is a number)
appears in the display panel
Immediately unplug the power cord,
and check the following items.
Are you using only the supplied
speakers?
Is anything blocking the ventilation
holes of the unit?
After checking the above items and
fixing any problems, plug in the power
cord again and turn on the system. If
the issue persists, consult your nearest
Sony dealer.