Sony SLV-AX10 Operating Instructions - Page 74

Troubleshooting - service

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Troubleshooting If you have any questions or problems not covered below, please consult your nearest Sony dealer. Power Clock Playback Symptom Remedy The ?/1 switch does not function. • Connect the AC power cord securely. • Make sure the VCR is not locked. To unlock, hold down ?/1 POWER on the VCR until the - indicator disappears. The power is turned on but the VCR • Moisture condensation has occurred. Turn the power off, does not operate. unplug the AC power cord and leave the VCR to dry for over three hours. The clock has stopped and "-:- -" appears in the display window. • The clock stops if the VCR is disconnected from the wall outlet for more than one hour. Reset the clock (and timer). "ACS" flashes in the display window. • The VCR is searching for a time signal. If channels in your area do not carry time signals, set the clock manually. The playback picture does not appear • Make sure the TV is set to the channel for the VCR. If on the TV screen. you are using a monitor, set it to video input. The picture is not clear. • Adjust the tracking with the TRACKING +/- buttons. • The video heads are dirty (see the last page of "Troubleshooting"). Clean the video heads using the Sony T-25CLD, T-25CLDR, or T-25CLW video head cleaning cassette. If these cleaning cassettes are not available in your area, have the heads cleaned at your nearest Sony dealer (a standard service fee will be charged). Do not use a commercially available liquid type cleaning cassette other than Sony's, as it may damage the video heads. • The video heads may have to be replaced. Consult your local Sony dealer for more information. The picture rolls vertically during picture search. • Adjust the vertical hold control on the TV or monitor. The picture has no sound. • The tape is defective. • If you made A/V connections, check the audio cable connection. A TV program does not appear on the TV screen. • Make sure the TV is set to the channel for the VCR. If you are using a monitor, set it to video input. • Select the correct source with the INPUT SELECT or CH +/- buttons. Select a channel number when recording TV programs; select "L1" or "L2" when recording from other equipment. TV reception is poor. • Adjust the TV antenna. The tape starts playing as soon as it is • The safety tab has been removed. To record on this tape, inserted. cover the tab hole. The tape is ejected when you press • Check that the safety tab has not been removed. z REC. Nothing happens when you press z REC. • Make sure the tape is not at its end. Recording 74 Troubleshooting

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74
Troubleshooting
Troubleshooting
If you have any questions or problems not covered below, please consult your nearest Sony
dealer.
Symptom
Remedy
Power
The
?
/
1
switch does not function.
•
Connect the AC power cord securely.
•
Make sure the VCR is not locked. To unlock, hold down
?
/
1
POWER on the VCR
until the
-
indicator
disappears.
The power is turned on but the VCR
does not operate.
•
Moisture condensation has occurred. Turn the power off,
unplug the AC power cord and leave the VCR to dry for
over three hours.
Clock
The clock has stopped and “–:– –”
appears in the display window.
•
The clock stops if the VCR is disconnected from the wall
outlet for more than one hour. Reset the clock (and timer).
“ACS” flashes in the display window.
•
The VCR is searching for a time signal.
If channels in
your area do not carry time signals, set the clock
manually.
Playback
The playback picture does not appear
on the TV screen.
•
Make sure the TV is set to the channel for the VCR. If
you are using a monitor, set it to video input.
The picture is not clear.
•
Adjust the tracking with the TRACKING +/– buttons.
•
The video heads are dirty (see the last page of
“Troubleshooting”). Clean the video heads using the Sony
T-25CLD, T-25CLDR, or T-25CLW video head cleaning
cassette. If these cleaning cassettes are not available in
your area, have the heads cleaned at your nearest Sony
dealer (a standard service fee will be charged). Do not use
a commercially available liquid type cleaning cassette
other than Sony’s, as it may damage the video heads.
•
The video heads may have to be replaced. Consult your
local Sony dealer for more information.
The picture rolls vertically during
picture search.
•
Adjust the vertical hold control on the TV or monitor.
The picture has no sound.
•
The tape is defective.
•
If you made A/V connections, check the audio cable
connection.
Recording
A TV program does not appear on
the TV screen.
•
Make sure the TV is set to the channel for the VCR. If
you are using a monitor, set it to video input.
•
Select the correct source with the INPUT SELECT or CH
+/– buttons. Select a channel number when recording TV
programs; select “L1” or “L2” when recording from other
equipment.
TV reception is poor.
•
Adjust the TV antenna.
The tape starts playing as soon as it is
inserted.
•
The safety tab has been removed. To record on this tape,
cover the tab hole.
The tape is ejected when you press
z
REC.
•
Check that the safety tab has not been removed.
Nothing happens when you press
z
REC.
•
Make sure the tape is not at its end.