Sony SPP-S2720 Operating Instructions - Page 64

Troubleshooting

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Troubleshooting If you've experienced any of the following difficulties while using your phone, use this troubleshooting guide to help you remedy the problem. Should any problem persist, consult your nearest Sony dealer. Making calls Symptom Remedy You hear five short error beeps when you press (TALK). • Make sure you have set up the base unit correctly (page 11). • Move the cordless handset closer to the base unit. • Make sure other cordless handsets are not making intercom call, or another cordless handset is not making outside call. • Make sure another cordless handset is not checking the Caller ID list, etc. You hear no dial tone. • Make sure the telephone line cord is securely connected to the telephone outlet (page 12). • Make sure the battery is fully charged (page 14). The phone does not connect at • Make sure the dialing mode is set correctly (page 16). all, even though the number you dial is correct. The phone does not redial correctly. • Make sure the dialed number is really the one you want to dial. Even by pressing (EZ ACCESS), • Make sure that the registered call number is correct the desired call is not being (page 21). made. EZ Access function Receiving calls The cordless handset does not ring. • Set the ringer volume on the cordless handset to high or low. (page 36) • The battery may be weak. Charge the battery for more than 12 hours (page 14). • Make sure you have set up the base unit correctly (page 11). • Move the cordless handset closer to the base unit, and confirm a dial tone is heard by pressing (TALK) on the cordless handset. 64US Additional Information

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Additional Information
64
US
Symptom
You hear five short error
beeps when you press
(TALK)
.
You hear no dial tone.
The phone does not connect at
all, even though the number
you dial is correct.
The phone does not redial
correctly.
Even by pressing
(EZ°ACCESS)
,
the desired call is not being
made.
The cordless handset does not
ring.
Remedy
•
Make sure you have set up the base unit correctly
(page 11).
•
Move the cordless handset closer to the base unit.
•
Make sure other cordless handsets are not making
intercom call, or another cordless handset is not
making outside call.
•
Make sure another cordless handset is not checking
the Caller ID list, etc.
•
Make sure the telephone line cord is securely
connected to the telephone outlet (page 12).
•
Make sure the battery is fully charged (page 14).
•
Make sure the dialing mode is set correctly (page 16).
•
Make sure the dialed number is really the one you
want to dial.
•
Make sure that the registered call number is correct
(page 21).
•
Set the ringer volume on the cordless handset to high
or low. (page 36)
•
The battery may be weak. Charge the battery for more
than 12 hours (page 14).
•
Make sure you have set up the base unit correctly
(page 11).
•
Move the cordless handset closer to the base unit, and
confirm a dial tone is heard by pressing
(TALK)
on the
cordless handset.
Troubleshooting
If you’ve experienced any of the following difficulties while using your
phone, use this troubleshooting guide to help you remedy the problem.
Should any problem persist, consult your nearest Sony dealer.
Making calls
Receiving calls
EZ Access
function