Sony STR-ZA2100ES Operating Instructions - Page 19

Error messages, List of messages after Auto Calibration measurements, PROTECTOR, UPDATE FAILED

Page 19 highlights

Error messages You can check the status of the receiver by the message. See the following to solve the problem. If any problem persists, consult your nearest Sony dealer. PROTECTOR  The receiver is covered and ventilation holes are blocked. The receiver will automatically turn off after a few seconds. Remove the object covering the upper panel of the receiver and turn on the power again.  Irregular current is output to the speakers due to a short circuit on the speaker terminals. The receiver will automatically turn off after a few seconds. If the protective device on the receiver is activated due to a short-circuit problem, turn off the receiver. Check the connection of the speakers and turn on the power again. UPDATE FAILED  Insert a USB flash drive on which the package file for updating the receiver is saved, and then turn the receiver off and turn it on again. List of messages after Auto Calibration measurements Display Code 31 Explanation Front speakers are not selected properly. Select the front speakers using SPEAKERS and perform the Auto Calibration again (page 10). Display Explanation Code 32, Code  Speakers were not detected or not connected properly. 33  None of the front speakers are connected or only one front speaker is connected.  Either the surround left or surround right speaker is not connected.  A surround back speaker is connected only to the SPEAKERS SURROUND BACK/HEIGHT (FRONT B/BI-AMP/ZONE 2) R terminal. If connecting only one surround back speaker, connect it to the SPEAKERS SURROUND BACK/HEIGHT (FRONT B/BI-AMP/ZONE 2) L terminal.  Either the Height1 left or Height1 right speaker is not connected (for STR-ZA3100ES/STR-ZA2100ES).  Either the Height2 left or Height2 right speaker is not connected (for STR-ZA3100ES/STR-ZA2100ES).  Either the Height left or Height right speaker is not connected (for STR-ZA1100ES).  The calibration microphone is not connected. Make sure that the calibration microphone is connected properly and perform the Auto Calibration again. If the calibration microphone is connected properly but the error code still appears, the calibration microphone cable may be damaged. Code 34 Speakers are not placed in the proper position. Speakers or a calibration microphone on the right or left may be placed wrongly. See the supplied Startup Guide and check the speaker position. Code 35 The measurement result is not match to the speaker pattern you set. See the Help Guide and change the setting to fit the actual speaker pattern. Warning 40 The measurement process has been completed and a high noise level has been detected. You may be able to achieve better results if you try the process again in a quiet environment. Warning 41, Warning 42  The input from the calibration microphone is too large.  The distance between the speaker and the calibration microphone may be too small. Set them further apart and perform the measurement again. Warning 43 The distance and position of a subwoofer cannot be detected. This may be caused by noise. Try performing the measurement in a quiet environment. Warning 44 Measurement has been completed. However the speakers are not placed in the proper position with respect to each other. See the supplied Startup Guide and check the relative positions of the speakers. NO WARNING There is no warning information. 19US

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19
US
Error messages
You can check the status of the receiver by the message. See the
following to solve the problem. If any problem persists, consult your
nearest Sony dealer.
PROTECTOR
The receiver is covered and ventilation holes are blocked. The
receiver will automatically turn off after a few seconds. Remove
the object covering the upper panel of the receiver and turn on the
power again.
Irregular current is output to the speakers due to a short circuit on
the speaker terminals. The receiver will automatically turn off after
a few seconds. If the protective device on the receiver is activated
due to a short-circuit problem, turn off the receiver.
Check the connection of the speakers and turn on the power again.
UPDATE FAILED
Insert a USB flash drive on which the package file for updating the
receiver is saved, and then turn the receiver off and turn it on
again.
List of messages after Auto Calibration measurements
Display
Explanation
Code 31
Front speakers are not selected properly. Select the front
speakers using SPEAKERS and perform the Auto Calibration
again (page 10).
Code 32, Code
33
Speakers were not detected or not connected properly.
None of the front speakers are connected or only one front
speaker is connected.
Either the surround left or surround right speaker is not
connected.
A surround back speaker is connected only to the SPEAKERS
SURROUND BACK/HEIGHT (FRONT B/BI-AMP/ZONE 2) R
terminal. If connecting only one surround back speaker,
connect it to the SPEAKERS SURROUND BACK/HEIGHT
(FRONT B/BI-AMP/ZONE 2) L terminal.
Either the Height1 left or Height1 right speaker is not
connected (for STR-ZA3100ES/STR-ZA2100ES).
Either the Height2 left or Height2 right speaker is not
connected (for STR-ZA3100ES/STR-ZA2100ES).
Either the Height left or Height right speaker is not
connected (for STR-ZA1100ES).
The calibration microphone is not connected. Make sure
that the calibration microphone is connected properly and
perform the Auto Calibration again.
If the calibration microphone is connected properly but the
error code still appears, the calibration microphone cable
may be damaged.
Code 34
Speakers are not placed in the proper position. Speakers or a
calibration microphone on the right or left may be placed
wrongly. See the supplied Startup Guide and check the
speaker position.
Code 35
The measurement result is not match to the speaker pattern
you set. See the Help Guide and change the setting to fit the
actual speaker pattern.
Warning 40
The measurement process has been completed and a high
noise level has been detected. You may be able to achieve
better results if you try the process again in a quiet environment.
Warning 41,
Warning 42
The input from the calibration microphone is too large.
The distance between the speaker and the calibration
microphone may be too small. Set them further apart and
perform the measurement again.
Warning 43
The distance and position of a subwoofer cannot be
detected. This may be caused by noise. Try performing the
measurement in a quiet environment.
Warning 44
Measurement has been completed. However the speakers
are not placed in the proper position with respect to each
other. See the supplied Startup Guide and check the relative
positions of the speakers.
NO WARNING
There is no warning information.
Display
Explanation