Sony UBP-UX80 Limited Warranty U.S. and Canada Only - Page 1

Ii

II

4-599-106

11

SONY®

LIMITED

WARRANTY

U.S.

and

Canada

only

—

1

year

Video

&

Audio

Sony

Electronics

Inc.

solely

Mi

.

.

purchases

made

.

United.Statee

and

Sony

of

Canada

Ltd:solely

for

purchases

made

in

Canada

(cOlieCtiVely

"Sony")Warriantethie'product

againstdefects

in

material

or

workmanship

for

the

original

owner

and

any

subsequent

end

user

owner(s)

("You"

or

"Your)

for

the

time

period

Set

forth

above

as

set

forth

herein,

Prirsitarit

to

this

Limited

Warranty;

Sony

will,

•at

its

option,

(i)

repair

the

product

using

new

or

refurbished

parte

or

(ii)

replace

the

prodUct

with

a

neWerirecertifiecViefUrblehed

product

of

the

'same

(or

siMilar)

Model.

For

purposeS

of

this

Limited

Warranty,

"rocertifiecl".or

"refurbished"

means

a

producteripart

-

thati

hoe

boort

-

returned

to

its

original

specifications.

In

the

event

of

atlefett,

these

are

Your

exClUsive

remedies.

Sony

does

notwarrant

that

the'operation•of

the

prOdUctwill

be

uninterrupted

or

error

-free.

T.

Term:

For the

time

period

set

forth

above'

froM

the

original

date

of

purchaise'of•the

product

when

purchased

directly

from

Sony

or

Sony

authbriZed

dealer

(TO

• •

determine

if

a

dealer

is

in

the

Sony

authorized

dealer

network,

please

visit

US:

wWW.sony.cort/retailers:

Canada:

.

httpe://cletilerlocatoreony.Ca/locator;

or

contact

Sany'directly),'

Sony

Will,

at

its

option,

repair

or

replace

with

a'new,

recertified'

of

refurbished

product

or

part,

any

preclutt

or

part

determined

to

be

defective.

l

•r •

•

•

a

•

•

.

Thip

Limited

Warranty

covers

only

the

hardware

components.

packaged

with

the

product.

It

does

not

cover

separate

accessories,

technibal

assistance

for

hardware

or

software

usage

and

it

does

not

cover

.

any

software

products

whether

or

not

contained

in

the

product,

and

other

included

content;

any

such

software

or

other

included

content

is

provided

"AS

IS"

unless

expressly

provided

for

in

any

enclosed

software

Limited

Warranty

or

End

User

License.

Agreement.

Please

refer

to

the

End

User

Lidehse Agreement(s)

included

with

the

product

for

Your

rights

and

obligations

with

respect

to

the

software

or

other

included

content:

If

You•

purchased

an

extended

service

plan,

please

refer

to

the

service

plan

for

the

coverage,

duration

arid

terms

of

service.

EXtended

service

plans

are

not

geverned

by

this

Limited

Warranty.:

•

•

•

To

obtain

warranty

service,

You

must

deliver

the

product,

in

either

its.original

packaging

or.

packaging

affording

an

equal

degree

of

protedtion

to.a.Sony.authorized

service

center

together

with

a

dated

purchase

receipt

In

order

to

obtain

warranty

service.

Sony

cannot

guarantee

that

it

will

be

able

to

repair

any

product

under

this

warranty

or

make

a

product

exchange

without

risk

to

or

loss

of

software

or

data.

It

is

Your

responsibility

to

remove

or

backup

any

removable

media

or

parts,

data,

software

or

other

materials

You

may

have

stored

or

preserved

onYour

product.

It

is

likely

that

any

media

or

parts,

data,

software,

or

other

materials

(like

pictures,

music,

videos,

etc.)

will

be

lost

or

reformatted

during

service

and

Sony

will

not

be

responsible

for

any

such

damage

or

loss.

Contact

the

following

for

specific

instructions

on

how

to

obtain

warranty

service

for

Your

product:

For

purchases

made

in

the

UNITED

STATES:

•

Visit

Sony's

Website:

www.sOny.com/support

Or

call

the

Customer

Experience

Center:

1

-800

-222

-SONY

(7669)

To

register

Your

product

or

for

contact

information

to

purchase

accessories

or

parts

go

to

Sony's'Website

For

purchases

made

in

CANADA:

Visit

Sony's

Website:

WWw.sony,ca/support

. .

Or

ball

the'Customer

Experience

Center:

1,877,899

-SONY

(7669)

To

register

Your

product

or

for

contact

information

to

purchase

accessories

or

parts

go

to

Sony's

Website

On

-site

service

for

televisions

of

certalnaimensions

may

be

available

to

a

customer

living

within

a

50km

radius

of

an

authorized

Sony

service

facility;iproVided

the:

•

.

• • •

residence

can

be

accessed

by

an

on

-road

service

vehicle

.

•

Repair/Replacement

Warrenty:This•

LiMited

Warranty

shall

applY

to

any

repair,

replacement

part

or

replaCemdnt,

recertified

ol'

refurbished

Prechtetfor

the

remainder

of

the

original

Limited

Warranty.

period

or

fohninety

(90)

days,

.

whichever.

longer.

Any

parts

or

product

replaced

under this

Limited

VViarranty,will

become

the

property

of

Sony.

Any

replacement,

recertified

or

refurbished

product.

proyided

underthis

Limited

Wanianty

may,

at

Sony's.option,

vary

in'colo.r.ancl/er

cosmetic

design•frOm

the

original

prat

uCt.and

may

not

include

any.

original

engraving

or

similar

atietorililationiperserialization,•I

Sony

is

not

responsible

fer,

•and

this

.

Limited

Warranty'does

not

cover,

any

damage'

arising

from

a

failure

to

operate

the

product

within

its

intended

uses,

or.otherwise

follow

the

owner's

Manual

and

safety

instructions

relating

to

the

product's

use

and

installation.

This

Limited

Warranty

only

covers

product

issues

Caused

by

defects

In

material

or

workmanship

during

Ordinary

consumer

use.

This

Limited

Warranty

.

close

not

cover

products

purchased

from

sources

other

than

Sony

or

a

Sony

authorized

dealer

(including

non

-authorized

online

auctions)),

or

Issues

due

to:

(i)

outdoor

exposure

and.

other

acts

of

nature;

(ii)

power

surges;

(iii)

accidentatclarnage;

(iv)

abuse;

(v)

limitations

of

technOlogy;

(vi)

cosmetic

damage

(vii)

contact

with

liquid,

heat,

humidity

or

perspiration,

send,

smoke,

or

foreign

materials;

(viii)

use

of

parts

or

supplies

not

sold

or

authorized

by

Sony;

(ix)

servicing

not

authorized

or

performed

by

Sciny

.

or

a

Sony

authorized

service

center:

(x)

computer

or

Internet

viruses,'

bugs,

worms,

or

Trojan

Horses;

(xi)

MalfunctiOriedite:th

peripherals/accessories;

(xii)

modifications

of

or

to

any

part

of

the

product,

including

lirooting"

or

other

moclifidations

to

control

the

behavior

of

the

product

or

any

factory

installed

operating'

system;

(xill)

doneuitable

parts

such

as

batterlos;

or

(Riv)

any

pitch:id

Whereithe

factery-applied

serial

number

has

been

alterrd

or

removed

from

the

product.

FOrther,

to

the

extent

:

title

product

incorporates,

use

of

a

display,

please

note.that

a

display

contains

hundreds

of

thousands

of

individual

pixels,

and

displays

typically

contain

a

small

ntrinber

of

pielsthat

do

not

function

properly

This

Limited

Warranty

does

not

cover

up

to

.01%

piXel

Outages

(small

dot

picture

elements

that

are.'clark

or

.

incorrebtly

illuminated).

This.

Limited

Warranty

does

not

cover

Sony

products

sold

"AS

.IS"

or

"WITH

ALL

FAULTS"

or

consumables

(such

as

fuses

or

disposable

.

batteries).

Sony

will

not

replace

missing

componentsfrom.any

packaige

purchased

"Open.Box".

or

"AS

IS".

This

Limited.

arranty

is

Valid

only

Cl

the

United

States.and

Canada

(as

applicable).

•

•

•

LIMITATION

ON

DAMAGES:

SONY

SHALL

NOT

BE

LIABLE

FOR

ANY

INCIDENTAL

OR

CONSEQUENTIAL

DAMAGES

FOR

BREACH

OF

ANY

EXPRESS

OR

IMPLIED

WARRANTY

OR

CONDITION

ON

THIS

PRODUCT.

NOR

SHALL

RECOVERY.

OF

ANY

KIND

AGAINST

SONY

BE

GREATER

THAN

TI

-

IE

ORIGINAL

PURCHASE

PRICE

OF

THE

PRODUCT

FROM

SONY

OR

AN

AUTHORIZED

SONY

DEALER.

..

•

•

•

...

•

'

•

• • •

-

2

• • • •

•

•

• •

a

• •

• •

DuRATiorl

OF

IMPLIED

WARRANTIES

OR

CONDITIONS:

EXCEPT

TO

THE

EXTENT

PROHIBITED

BY

APPLICABLE

LAW,

ANY

IMPLIED

WARRANTY

OF

MERCFIANTIBILITY

OR

FITNESS

FOR

A

PARTICULAR

PURPOSE

ON

THIS

PRODUCT

IS

LIMITED

IN

DURATION

TO

TI-IE

DURATION

OF

THIS

LIMITED

WARRANTY.

•

.

Some

jurisdictions

do

not

allow

the

exclusion

or

limitation

of

Incidental

or

consequential

damages,

or

allow

limitations

on

how

long

an

implied

warranty

lasts,

so

the

above

limitations

or

exclusions

may

not.apply

to

You.

This

Limited

Warranty

givesiYou

specific

legal

rights

and

You

may

have

other

rights

which

vary

from

jurisdiction

to

jurisdiction.

.

For

purchases

made

in

the

U.S.:

Read

the

following

Dispute

Resolution/Arbitration

provision.

carefully.

It

details

Your

rights

'and

instructions

'should

a

dispute

related

to

the

product

arise.

What

Happens

If

We

HaVe

A

Dispute:

Should

a

dispute

or

clain1

arise

related

to

the

product,

Your

purchase

and/or

use

of

the

product,

the

terms

of

this

Limited

Warranty,

'

or

any

service

prOVided

under

the

terms

of

this

Lirnited•Werrarity

(including

any

repair

or

replacement)

rDispitte");

You

and

Sony

agree

that

the

Dispute

afiell

be

resolved

'exclusively

through:

binding

arbitration.

YOU

UNDERSTAND

AND

ACKNOWLEDGE

THAT•

BY

AGREEING

TO

-ARBITRATIOWYOU

'ARE

DIVING'

UP

THE

RIGHT

TO

LITIGATE:(0R-PARTICIPATE'IWAS

A

PARTY

OR

CLASS

MEMBER)

IN

.ANY

DISPUTES

IN

COURT/

You

also

-

agree

tbat•ANY

DISPUTE

RESOLUTION

PROCEEDING

MILL

ONLY

„

CONSIDERYOUR

INDIVIDUAL

-CLAIMS,

AND

BOTH

PARTIES

AGREE'

NOTTO•

HAVE

ANY

DISPUTE

HEARD'

S

A

CLASS

ACTION,•REPRESENTATIVACTIONj•CONSOLIDATED

ACTION;

,

OR

PRIVATE

ATTORNEY.GENERAL'ACTION.

DeSpite

the

,

aboVe,.You

have

the

rightte

litigate

any

DiapUte

°Mani

individual

basis

Inisrnall

claims

court

el

—

Other

similar

court

of

'Milted

jilitlediction,

to

the

extent•tho

amettntiat

Issue

does

not

exceed

$15,000,

and

as

long

as

such

court

has

proper

jurisdiction

and

all

other

requirements

(including

the

amount

in

controversy)

are

satisfied.

.

-

Arbitration

Instructions:'

To

begin

Arbitration,

eitherYou

or

Sony

must

Make

a

written

demand

to

the,

other

for

arbitration.

The

Arbitration

will

take

plade

before,a

single

eibitrator.

The

arbitration

will

be

administered

in

keeping

with

-the

Expedited

Procedures

i

of

the

Commercial

Arbitration

Rules

and

the

Supplementary

Proceedings

for

Consumer

-Related

disputes

("Rules")'

of

the

iAmeriban

Arbitration

l'Association

("AAA"),'

when

applicable

and

in

affeetWhert

theclairn

is

fllectYor.fritay

getrai

Copy

of

AAA's

Rules

by

Contacting

AAA

at

(800)

778.7879

orvIelting

rWww,adrard.

The

filing

fees

to'

begin

and

carryout

arbitration

will

,

be

shared

between:You

and

,

Sony,

but

in

no

event

shall

Your

fees

ever

exceed

the

amount

allowable

by

the

epeclalirdlesifor

Consumers

.Disputes

provided

for

by

AAA,riatiWhichr

point

Son/mill

iCover

all

additional

-

adrninistrative:fees

and

expenses,'

This

does

not

prohibit

the

Arbitrator

from

giVirig

the:Winning

party"

their

fees

,

!,

and

expenbee

ofJhe'.'arbitration

when

appropriate

pursuant

to

the

Rules.

Unless

You

and

Sony'agree

differently;

the

arbitration

will

take

place

In

the

county

and

state

where

You

Ilve,

andrapplicable

federal

or

state

law

shall

govern

the

substance

of

any

Dispute

during

the

arbitration.

However;the

Federal

rArbitratIonActi9rUIS.C..§

1,

et

seq.;

will

geVern

the

arbitration

itself

and

not

any

state

law

omarbitration,

The

Arbitratpr's

decision

will

be

binding

and

final„except

fora

limited

right

of

appeal

antler

the

Fecleral.Arbitration

Apt.

.

Opt

-.Out

Instructions.

IF

YOU'

DO'

NOT

WISH

TO

BEDOONDL

BY

TI•IE

BINDING

,

ARBITRATION

PROVISION,

THEN:

(1)

You

mast

notify

Sony,'

in

writing

Within

30

,

.

.

days

of:the

date'

that

You,

purchased,

the

procludt,

(?)

ydoi.

Written

tiotifiballOri'Must

bei

itiailw

to'

Sony

Electronics

Inc.,

16535

Via

Esprillo,

M7

1105,

San

Diego

CA

92127,

Attn:'

Legal

Department;

ANbi(3)

Your

written

riotifibiaticin

riitist

Include'

(a)

YOUr

NAME,_

(b)

your

ADDRESS,

(c)

the

DALE

You

purchased

the

preduot;

.

and

(d)

a

clear

statement

that

"YOU

DO

NOT

WISH

TO

RESOLVE

DISPUTES

WITH

ANY

SONY

ELECTRONICS

'

ENTITY

THROUGH

ARBiTRATION'AND/OR•

BE

BOUND

BY

TH

CLASS

'ACTION

WAIVR."

'"''"

'

"

'"•

"'

•

"•"•••

•

'

"

"'''

•

•

' •

'"

"

Opting

out

of

this

dispute

resolution

E

procedure

will

not

affect

the

coverage

of

the

Limited

Warranty

in

any

way,

and

You

will

continue

to

enjoy

the

benefit

of

the

Linriited

Warranty.

Printed'

in

Malaysia

Sony UBP-UX80 Limited Warranty U.S. and Canada Only - Page 1

Sony UBP-UX80 Manual

Page 1 highlights