Sony VPL-VW890ES Operating Instructions - Page 35

Error Handling Troubleshooting If the unit appears to be operating erratically, try to diagnose and correct the problem using the following instructions. If the problem persists, consult with qualified Sony personnel. Power Symptom The power is not turned on. The power is suddenly turned off. Picture Cause and Remedy Page The power may not turn on if you turn the power off with ?/1 (On/Standby) button and turn - it on again in a short time. After about 1 minute, turn the power on. Check the indicators. 37 Check that "Power Saving" in the Setup menu is set to "Standby." 26 Set "Power Saving" to "Off." 26 Symptom Cause and Remedy Page No picture. Check that the connecting cable is connected to the external equipment properly. 10 Select the input source correctly using the INPUT button. 11 Check that the computer signal is set for output to an external monitor. - If a notebook computer and the signal is output to its display and an external monitor, the external monitor's image may not be displayed correctly. Set your computer to output the signal to only an external monitor. The picture has ghosts. Video images are displayed in 3D. Watch the 3D video images using the 3D glasses, and 12, 27 set "2D-3D Display Sel." to "3D." Bright or dark area of the video appears too bright or too dark. This symptom may occur when a signal level other than those of HDMI standard is input. 27 Switch the output level of the connected equipment, or switch the Dynamic Range on the Function menu of the unit. The picture is too dark. Adjust "Contrast" or "Brightness" on the Picture menu properly. 19 The picture is not clear. Adjust the focus. 7 If the lens is clouded with dew condensation, leave the unit for about 2 hours with the - power on. The color of characters or the picture Select the desired color registration in "Panel Alignment" on the Installation menu. 30 is not appropriate. Image is left on the projection image. When high contrast non-moving images are displayed for a long period of time, there may - (Image retention) be some image retention on the projection image. This is only a temporary condition. Turning off the power for a while will eliminate the retained image. Some color appears around the It may appear due to condensation. - picture. Wait for about 5 minutes with the power on. On-screen display Symptom On-screen display does not appear. The model name does not disappear from the screen. Cause and Remedy Page Set "Status" on the Setup menu to "On." 26 Check if the ON/STANDBY indicator should light in green. When the ON/STANDBY 7 indicator blinks in green, the unit is starting up. Wait until it stops blinking and remains lit in green. The display mode of the unit may be set at the time of purchase. Consult with your local - dealer or qualified Sony personnel. 35