Sony XBR-49X900F Help Guide - Page 125
Black bars appear on both sides of the screen, when watching 3D pictures. 3D models only
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3D signal of 4K cannot be displayed. For Passive 3D Glasses models, view the TV from the front on. The 3D effect may be less pronounced depending on the viewing position. Adjust the viewing aSngelaerctho the screen. For Active 3D Glasses models Be sure that there are no obstacles between the TV and the Active 3D Glasses. Replace the battery in the Active 3D Glasses. Be sure that the Active 3D Glasses are powered on. It is necessary to register your Active 3D Glasses to the TV before use. To use the glasses with another TV, it is necessary to re-register. Turn off the glasses before re-registering. Wireless devices or microwave ovens may affect the communication between the 3D Glasses and the TV as the TV uses the 2.4GHz band. In this case, try to register again. If a device that is not 3D-compatible (such as a home theater system) is connected between the TV and a 3D-compatible device, the TV will not display 3D pictures. Connect the 3D-compatible device directly to the TV via an authorized HIGH SPEED HDMI cable bearing the HDMI logo. Related topics Understanding the basics of 3D TV (3D models only) [118] Troubleshooting | Picture (quality)/screen Black bars appear on both sides of the screen when watching 3D pictures. (3D models only) 3D models have [3D settings] in [Settings] - [Picture & Display]. Black bars appear on both sides of the screen in order to process 3D signals when adjusting the depth of 3D pictures in [Settings] - [Picture & Display] - [3D settings] - [3D depth adjustment]. [119] Troubleshooting | Picture (quality)/screen You cannot turn off 3D display while watching 3D content. (3D models only) 3D models have [3D settings] in [Settings] - [Picture & Display]. 117