Sony XBR-55X850A i-Manual Online (Printable PDF) - Page 231
Network/Application Symptoms, Sometimes video streaming quality is poor when, using the wireless LAN.
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i-Manual Print Font Size Basic Operations Parts Description Watching TV Using Other Devices Using "BRAVIA" Sync Devices Useful Functions Using Internet Using Home Network Configuring Various Settings Troubleshooting How to Use Bookmarks Top Page > Troubleshooting > Network/Application Symptoms Network/Application Symptoms Sometimes video streaming quality is poor when using the wireless LAN. Wireless LAN connection fails or radio reception conditions are poor. The TV cannot connect with your wireless router (or access point) at 5GHz. Poor picture on Internet Video. Small picture on Internet Video. Certain Internet video content displays a loss of detail. Good picture quality but no sound on Internet video content. You do not see many videos in the Internet Video Guide. Apps are inaccessible. Serious Error 5006 Contact Sony appears when trying to perform [Refresh Internet Content]. Some applications in [Applications] are not available./Disappeared from [All Applications]. The TV cannot access the Internet when IPv6 is set. Sometimes video streaming quality is poor when using the wireless LAN. The wireless network connection quality varies depending on the distance or obstacles (e.g. wall) between the TV/USB Wireless LAN Adapter and the wireless router (access point), environment interference, and quality of the wireless router (access point). If using USB Wireless LAN Adapter, it is suggested to use a wireless router (access point) supporting 5GHz operation for video streaming and place it closer to the USB Wireless LAN Adapter (not applicable for models with built-in wireless LAN device). Built-in wireless LAN TV uses the same 2.4GHz bandwidth as Bluetooth devices, therefore there may be rare occasions when communication 231