Sony XBR-65X900E Help Guide Printable PDF - Page 10

The TV cannot access the Internet when IPv6 isset., Your TV cannot connect to the server.

Page 10 highlights

Broadcast reception...81 Check these things first to troubleshoot your TVreception 82 Block noise or an error message appears and youcannot watch broadcasts 82 Ghosting or double images appear 82 Only snow noise or a black picture appears on thescreen 83 There is picture or sound noise when viewing ananalog TV channel 83 Some channels are blank...84 Poor reception or poor picture quality with digitalbroadcasts 84 You cannot view digital channels 84 You cannot receive or select channels 85 Some digital cable channels are not displayed 85 Broadcast HD formats have poor quality 86 Sound...86 No sound but good picture...86 Audio noise...87 No audio or low audio with a home theater system 87 Distorted sound...88 Headphone volume cannot be adjusted 88 Network (Internet/home)/apps...88 The network name (SSID) of the wireless router(access point) to which you want to connect is notdisplayed...89 Sometimes video streaming quality is poor 89 Wi-Fi connection is lost or intermittent 89 Certain Internet video content displays a loss ofdetail 90 Good picture quality but no sound on Internet videocontent 90 Apps are inaccessible...91 The TV cannot access the Internet when IPv6 isset 91 Your TV cannot connect to the server 91 A message appears stating that the TV cannotconnect to your network 92 You can connect to the Internet, but not to Googleservices 92 You cannot add a Google account 92 Remote control/accessories...93 The remote control does not operate 93 You cannot turn the Active 3D Glasses on. (3Dmodels only 94 The LED indicator on the Active 3D Glasses blinks.(3D models only 95 Power...95 The TV turns off automatically...96 The TV turns on automatically...96 After unplugging the TV and plugging it in again,the TV does not turn on even if you press thepower button on the remote control or the TV 96 TOC-4

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Broadcast reception
81
......................................................................................................................
Check these things first to troubleshoot your TVreception.
82
..........................................................
Block noise or an error message appears and youcannot watch broadcasts.
82
.............................
Ghosting or double images appear.
82
.............................................................................................
Only snow noise or a black picture appears on thescreen.
83
..........................................................
There is picture or sound noise when viewing ananalog TV channel.
83
..........................................
Some channels are blank.
84
............................................................................................................
Poor reception or poor picture quality with digitalbroadcasts.
84
......................................................
You cannot view digital channels.
84
................................................................................................
You cannot receive or select channels.
85
........................................................................................
Some digital cable channels are not displayed.
85
...........................................................................
Broadcast HD formats have poor quality.
86
.....................................................................................
Sound
86
...........................................................................................................................................
No sound but good picture.
86
..........................................................................................................
Audio noise.
87
..................................................................................................................................
No audio or low audio with a home theater system.
87
.....................................................................
Distorted sound.
88
...........................................................................................................................
Headphone volume cannot be adjusted.
88
......................................................................................
Network (Internet/home)/apps
88
......................................................................................................
The network name (SSID) of the wireless router(access point) to which you want
to connect is notdisplayed.
89
...........................................................................................................
Sometimes video streaming quality is poor.
89
.................................................................................
Wi-Fi connection is lost or intermittent.
89
.........................................................................................
Certain Internet video content displays a loss ofdetail.
90
................................................................
Good picture quality but no sound on Internet videocontent.
90
.......................................................
Apps are inaccessible.
91
..................................................................................................................
The TV cannot access the Internet when IPv6 isset.
91
...................................................................
Your TV cannot connect to the server.
91
.........................................................................................
A message appears stating that the TV cannotconnect to your network.
92
....................................
You can connect to the Internet, but not to Googleservices.
92
........................................................
You cannot add a Google account.
92
..............................................................................................
Remote control/accessories
93
.........................................................................................................
The remote control does not operate.
93
..........................................................................................
You cannot turn the Active 3D Glasses on. (3Dmodels only)
94
.......................................................
The LED indicator on the Active 3D Glasses blinks.(3D models only)
95
.........................................
Power
95
...........................................................................................................................................
The TV turns off automatically.
96
.....................................................................................................
The TV turns on automatically.
96
.....................................................................................................
After unplugging the TV and plugging it in again,the TV does not turn on even if
you press thepower button on the remote control or the TV.
96
.......................................................
TOC-4