Broadcast reception
81
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Check these things first to troubleshoot your TVreception.
82
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Block noise or an error message appears and youcannot watch broadcasts.
82
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Ghosting or double images appear.
82
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Only snow noise or a black picture appears on thescreen.
83
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There is picture or sound noise when viewing ananalog TV channel.
83
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Some channels are blank.
84
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Poor reception or poor picture quality with digitalbroadcasts.
84
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You cannot view digital channels.
84
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You cannot receive or select channels.
85
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Some digital cable channels are not displayed.
85
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Broadcast HD formats have poor quality.
86
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Sound
86
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No sound but good picture.
86
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Audio noise.
87
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No audio or low audio with a home theater system.
87
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Distorted sound.
88
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Headphone volume cannot be adjusted.
88
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Network (Internet/home)/apps
88
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The network name (SSID) of the wireless router(access point) to which you want
to connect is notdisplayed.
89
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Sometimes video streaming quality is poor.
89
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Wi-Fi connection is lost or intermittent.
89
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Certain Internet video content displays a loss ofdetail.
90
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Good picture quality but no sound on Internet videocontent.
90
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Apps are inaccessible.
91
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The TV cannot access the Internet when IPv6 isset.
91
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Your TV cannot connect to the server.
91
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A message appears stating that the TV cannotconnect to your network.
92
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You can connect to the Internet, but not to Googleservices.
92
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You cannot add a Google account.
92
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Remote control/accessories
93
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The remote control does not operate.
93
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You cannot turn the Active 3D Glasses on. (3Dmodels only)
94
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The LED indicator on the Active 3D Glasses blinks.(3D models only)
95
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Power
95
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The TV turns off automatically.
96
.....................................................................................................
The TV turns on automatically.
96
.....................................................................................................
After unplugging the TV and plugging it in again,the TV does not turn on even if
you press thepower button on the remote control or the TV.
96
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