Sub-Zero 632 Built-In Use and Care Guide - Page 36

TROUBLESHOOTING G U I D E TROUBLES H O OT I N G Refrigerator/Freezer is frosted up Has a door or drawer been left open for an extended period? Be sure that food is not obstructing proper door or drawer closing. Are door(s) and/or drawer closing and sealing properly? Contact your dealer if door(s) are not adjusted properly. NOTE: When opening the freezer drawer, you may notice a side-to-side motion in the drawer. This motion is normal, with the tolerance built into the drawer slides. When the drawer is closed it will automatically adjust and close with correct alignment. You hear unusual noises These noises may be normal operating sounds related to refrigerant circulation, fan operation, ice maker operation, defrost cycle or compressor operation. Noises may be more noticeable when door(s) are open. There is no ice Is the ice bucket in position? Is the ice maker turned on? Is SERVICE ICE flashing in the Control Center display panel? See Visual Service Display, page 13. Is the water supply connected? There is an odor inside the unit Clean the unit thoroughly. Cover all food tightly. Clean the unit drain pipe. Clean the drain pan. Light bulb needs to be replaced See Lighting Information, page 24. You hear occasional buzzing Is the water supply connected to ice maker and turned on? Shut off power to the unit at the circuit breaker before replacing light bulbs. Wear protective gloves when handling bulbs. Condensation forms inside the unit This is normal during periods of higher humidity (summer) and with frequent door openings. Are door(s) and/or drawer closing and sealing properly? Condensation forms outside the unit During periods of high humidity, some condensation may appear on outside surfaces. The condensation will disappear when the humidity drops. Be sure that door(s) and/or drawer are closing and sealing properly. If condensation persists, contact your Sub-Zero authorized service center. Outside of the freezer section heats up Clean the condenser area. You need product information Call the Sub-Zero Customer Service Department at 800-222-7820 or visit our website, subzero.com, for planning, installation and product information. You need service Check the model and serial number of your unit on the plate located at the top of the side frame, inside the unit, close to the hinge. Call your Sub-Zero authorized service center, contact your dealer or the Sub-Zero Customer Service Department, P. O. Box 44130, Madison, WI 53744-4130, 800-222-7820. You may also check the service center locator on our website, subzero.com. 36