Sub-Zero 700BFI Integrated Use & Care Guide - Page 32

Troubleshooting Guide, Troubleshooting

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Troubleshooting Guide 32 Troubleshooting If your integrated unit is not operating properly, use the following troubleshooting guide before calling Sub-Zero factory certified service. This guide will save you time and trouble and may help you avoid the expense of a service call. 'SERVICE' flashes in the control panel display. • This may indicate that the condenser needs cleaning. See condenser cleaning on page 19. • Turn the unit off with the UNIT ON/OFF key pad (POWER for column models), then restart by pressing the key pad again. If 'SERVICE' flashes again, contact Sub-Zero factory certified service. 'SERVICE' and 'ICE' flash in the control panel display. • Turn the unit off with the UNIT ON/OFF key pad (POWER for column models), then restart by pressing the key pad again. If 'SERVICE' and 'ICE' flash again, contact Sub-Zero factory certified service. Refrigerator/freezer is not operating. • Is there electrical power to the unit? • Is the refrigerator/freezer control on? • Is the home circuit breaker or fuse off? • Is the condenser area clean? • Is the unit in showroom mode? Call Sub-Zero customer care at 800-222-7820 for assistance in determining if the unit is in showroom mode. • If the unit is still not running, it may be in defrost mode. Wait 30 minutes to see if the unit will restart. Refrigerator/freezer is warmer than usual. • Is the control set properly? • Is the condenser area clean? • Has the door or a drawer been left open for an extended period? Be sure that food is not obstructing proper door or drawer closing. • Has a large amount of food been added recently? Refrigerator/freezer runs for long periods of time. • Is the condenser area clean? • Has the door or a drawer been left open for an extended period? Be sure that food is not obstructing proper door or drawer closing. • Has a large amount of food been added recently? • On hot days and in warm room temperatures, the compressor runs longer. Refrigerator/freezer is frosted up. • Has the door or a drawer been left open for an extended period? Be sure that food is not obstructing proper door or drawer closing. • Are the door and drawers closing and sealing properly?

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Troubleshooting Guide
32
Troubleshooting
If your integrated unit is not operating properly, use the
following troubleshooting guide before calling Sub-Zero
factory certified service. This guide will save you time and
trouble and may help you avoid the expense of a service
call.
‘SERVICE’ flashes in the control panel display.
•
This may indicate that the condenser needs cleaning.
See condenser cleaning on page 19.
•
Turn the unit off with the UNIT ON/OFF key pad
(POWER for column models), then restart by pressing
the key pad again. If ‘SERVICE’ flashes again, contact
Sub-Zero factory certified service.
‘SERVICE’ and ‘ICE’ flash in the control panel display.
•
Turn the unit off with the UNIT ON/OFF key pad
(POWER for column models), then restart by pressing
the key pad again. If ‘SERVICE’ and ‘ICE’ flash again,
contact Sub-Zero factory certified service.
Refrigerator/freezer is not operating.
•
Is there electrical power to the unit?
•
Is the refrigerator/freezer control on?
•
Is the home circuit breaker or fuse off?
•
Is the condenser area clean?
•
Is the unit in showroom mode? Call Sub-Zero customer
care at 800-222-7820 for assistance in determining if
the unit is in showroom mode.
•
If the unit is still not running, it may be in defrost mode.
Wait 30 minutes to see if the unit will restart.
Refrigerator/freezer is warmer than usual.
•
Is the control set properly?
•
Is the condenser area clean?
•
Has the door or a drawer been left open for an
extended period? Be sure that food is not obstructing
proper door or drawer closing.
•
Has a large amount of food been added recently?
Refrigerator/freezer runs for long periods of time.
•
Is the condenser area clean?
•
Has the door or a drawer been left open for an
extended period? Be sure that food is not obstructing
proper door or drawer closing.
•
Has a large amount of food been added recently?
•
On hot days and in warm room temperatures, the
compressor runs longer.
Refrigerator/freezer is frosted up.
•
Has the door or a drawer been left open for an
extended period? Be sure that food is not obstructing
proper door or drawer closing.
•
Are the door and drawers closing and sealing properly?