Sub-Zero UC-24C Undercounter Use & Care Guide - Page 16

Troubleshooting Guide, Frequently Asked Questions

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Troubleshooting Guide 16 Frequently Asked Questions TEMPERATURE Q: How do I adjust the temperatures? A: To adjust temperatures, refer to temperature control, page 7. ICE PRODUCTION (MODEL UC-24CI) Q: My ice maker isn't producing very much ice. A: On average, you can expect a cycle of ice (eight cubes per cycle) every two hours. Q: What are the suggested temperature settings? A: The recommended settings are 38°F (3°C) for the refrig- erator section and 0°F (-18°C) for the freezer section. Q: Condensation is forming on the inside and outside of my unit. A: In climates with higher humidity, condensation will form and is considered normal. Leaving the door open for a long period of time may also contribute to condensation forming on the inside your unit. Q: My unit isn't cooling properly. A: Clean the condenser area as outlined on page 13. NOISE Q: Why do I hear my unit running constantly? A: It is normal to hear the operation of the fan and compressor. Sounds will be accentuated based on the placement of the unit and overall room design. Q: The ice is freezing together and clumping. A: If ice is not used regularly it tends to fuse together. You may need to discard the ice and allow ice to be replenished. Q: The ice tastes funny and is discolored. A: Model UC-24CI does not have an integrated water filtration system. Contact a local plumber to discuss water filtration options. DOOR OPERATION Q: Why is my door hard to open? A: Your unit was designed for an airtight seal. A vacuum seal can form after the door is closed. Wait several seconds for pressure to equalize before reopening the door. Q: The door on my unit is opening too fast and hitting the wall or surrounding cabinets. A: The unit may not be leveled properly.

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Troubleshooting Guide
16
Frequently Asked Questions
TEMPERATURE
Q:
How do I adjust the temperatures?
A:
To adjust temperatures, refer to temperature control,
page 7.
Q:
What are the suggested temperature settings?
A:
The recommended settings are 38°F
(3°C)
for the refrig-
erator section and 0°F
(-18°C)
for the freezer section.
Q:
Condensation is forming on the inside and outside of
my unit.
A:
In climates with higher humidity, condensation will form
and is considered normal. Leaving the door open for a
long period of time may also contribute to condensa-
tion forming on the inside your unit.
Q:
My unit isn’t cooling properly.
A:
Clean the condenser area as outlined on page 13.
NOISE
Q:
Why do I hear my unit running constantly?
A:
It is normal to hear the operation of the fan and
compressor. Sounds will be accentuated based on the
placement of the unit and overall room design.
ICE PRODUCTION (MODEL UC-24CI)
Q:
My ice maker isn’t producing very much ice.
A:
On average, you can expect a cycle of ice (eight cubes
per cycle) every two hours.
Q:
The ice is freezing together and clumping.
A:
If ice is not used regularly it tends to fuse together.
You may need to discard the ice and allow ice to be
replenished.
Q:
The ice tastes funny and is discolored.
A:
Model UC-24CI does not have an integrated water
filtration system. Contact a local plumber to discuss
water filtration options.
DOOR OPERATION
Q:
Why is my door hard to open?
A:
Your unit was designed for an airtight seal. A vacuum
seal can form after the door is closed. Wait several
seconds for pressure to equalize before reopening the
door.
Q:
The door on my unit is opening too fast and hitting the
wall or surrounding cabinets.
A:
The unit may not be leveled properly.