Symantec 14125628 User Guide - Page 19
Exploring the main window, About problems during activation
UPC - 037648631105
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Getting started 19 Exploring the main window 2 Click OK. 3 Follow the on-screen instructions to activate or renew your product. 4 In the window that appears, click Done. To activate your product from the main window 1 In the main window, do one of the following: 1 If you purchased a subscription version of a retail product, click Activate Now. 1 If the product came installed on your computer, click Subscribe Now. 2 Follow the on-screen instructions to activate or subscribe your product. 3 In the window that appears, click Done. About problems during activation If you cannot connect to the Symantec servers to activate your product, first check to see if you have parental control software, either installed or through your ISP, that might block the connection. A connectivity problem may occur if you use parental control software. If you suspect that parental controls are blocking the connection, you can configure the parental controls so that they do not block the activation procedure. You need to sign in to your parental control software as an administrator or log on to the Internet through your ISP as an administrator to change your configuration. Exploring the main window When you start Norton Internet Security, the main window opens. The main window provides access to all Norton Internet Security features, options, Help, and Support.