Symphonic CSC313E Owner's Manual - Page 26

TROUBLESHOOTING GUIDE If you have followed the instructions contained in this manual and have difficulty in operating your unit, locate the PROBLEM in the left column below. Check the corresponding CORRECTIVE ACTION column to remedy the problem. PROBLEM No power No picture or sound No picture or poor picture on the unit No sound or poor sound Timer recording is not possible Cannot go into Record mode Playback picture is partially noisy No picture but the audio is OK in playback No operation by infrared Remote Control Video or color fades in and out when making a copy of a video tape Different color marks on screen CORRECTIVE ACTION • Make sure the AC cord is connected to an AC outlet. • Make sure the power is turned on. • Make sure the AC cord is connected to an AC outlet. • Check antenna connection. • Let the unit program its tuner memory. • Adjust direction or replace antenna. • Adjust picture controls. • Check for broken pin of the antenna cable. • Adjust volume control on remote control or main unit. • Press [MUTE] to restore sound. • Make sure the timer recording is set correctly. • Make sure the power is off. • Make sure the unit's clock is set correctly. • Make sure the tape has an erase-prevention tab. If need, cover the • hole with plastic tape. • Adjust tracking control for a better picture using [CHANNEL X/Y] • on the unit. • Head cleaning may be necessary. Refer to "AUTO HEAD • CLEANING" on page 27. • Make sure the AC cord is connected to an AC outlet. • Check batteries in remote control. • You can not copy a copyrighted video tape. You are experiencing • copy guard protection. • Magnetism from nearby appliances and geomagnetism might affect the color of the TV picture. Move the unit away from the appliances, the unit can repair itself automatically. If you want to repair immediately, unplug the power cord, then plug it in again 30 minutes or so later. This automatically resets the unit. CLOSED CAPTION PROBLEM Misspelling in captions Text is not shown in its entirety or a delay occurs from what is being said Captions scrambled with white boxes No captions in a program which must contain closed caption No captions in a prerecorded videotape which indicated closed captions included Black box in the TV screen POSSIBLE REMEDY • Error committed by the closed captioning production company. • Possible in a live broadcast. Not in case of a prerecorded program. • A few seconds of delay is common for live broadcast. • Display capacity may not exceed 220 words per minute. If a dialogue • exceeds that rate, selective editing is used to insure that the captions • remain up-to-date with the current TV screen dialogue. • Caused by interferences of building, power lines, thunderstorms, etc. • The broadcast may use a time compression process to speed up the • program. The decoder cannot read the compressed information and • captions will be lost. • Possibility of a illegal copy or an erroneous copying process • accidentally performed by the fabricator. • You are in TEXT mode. Select a CAPTION mode ("C1", "C2") or • Caption "OFF". - 26 - EN