Synology DS1821 Synology High Availability SHA Troubleshooting Guide for DSM 7 - Page 21

Warning: A storage space on the passive server is missing, attention, Suggestion, Storage

Get Synology DS1821 PDF manuals and user guides View all Synology DS1821 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 21 highlights

Chapter 2: SHA Troubleshooting 2.2.8 Warning: A storage space on the passive server is missing Warning A storage space on My_Passive_Hostname (passive server) is missing. Suggestion: Make sure the drives are all installed properly on My_Passive_Hostname (passive server) and then go to Storage to reassemble the volume/LUN. LED Indicator Passive server • Models without ALERT LED: • STATUS: Static orange • Models with ALERT LED: • STATUS: Static green • ALERT: Blinking orange or red The ALERT and STATUS LEDs are located on the front of your device. Refer to your device's Hardware Installation Guide for more details. Description The passive server data is unavailable because its storage space is missing. The system cannot perform auto-failover while in this state. Cause The SSD cache was not properly installed when the system powered on, so the data may have been corrupted. Resolution Refer to the Missing storage space or SSD cache section in 2.3.1 Repair volumes on the passive server to repair the storage space. Related Notifications • Status of high-availability cluster My_SHA_Hostname is abnormal [Details: Storage pool is missing] Possible Logs • [warning] Auto failover is temporarily unavailable: Storage pool is missing. 2.2.9 Warning: A storage space on the passive server requires your attention Warning A storage space on passive server My_Passive_Hostname requires your attention. Suggestion: Go to Storage Manager for more details. LED Indicator Passive server • The LED of the damaged drive: Static orange or off • Models without ALERT LED: • STATUS: Static orange • Models with ALERT LED: • STATUS: Static green The ALERT and STATUS LEDs are located on the front of your device. Refer to your device's Hardware Installation Guide for more details. Description A serious issue was detected on the passive server's storage space. This issue may result in corrupted data and impact the auto-failover/switchover mechanisms. Cause An issue that may affect high-availability services was detected on the passive server's storage space. Resolution Go to Storage Manager > Storage and follow the instructions displayed. 19

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
19
Chapter 2: SHA Troubleshooting
2.2.8 Warning: A storage space on the passive server is missing
Warning
A storage space on My_Passive_Hostname (passive server) is missing.
Suggestion
: Make sure the drives are all installed properly on My_Passive_Hostname (passive
server) and then go to
Storage
to reassemble the volume/LUN.
LED Indicator
Passive server
• Models without ALERT LED:
• STATUS: Static orange
• Models with ALERT LED:
• STATUS: Static green
• ALERT: Blinking orange or red
The ALERT and STATUS LEDs are located on the front of your device. Refer
to your device's
Hardware Installation Guide
for more details.
Description
The passive server data is unavailable because its storage space is missing.
The system cannot perform auto-failover while in this state.
Cause
The SSD cache was not properly installed when the system powered on, so
the data may have been corrupted.
Resolution
Refer to the
Missing storage space or SSD cache
section in
2.3.1 Repair
volumes on the passive server
to repair the storage space.
Related
Notifications
• Status of high-availability cluster My_SHA_Hostname is abnormal [Details:
Storage pool is missing]
Possible Logs
• [warning] Auto failover is temporarily unavailable: Storage pool is
missing.
2.2.9 Warning: A storage space on the passive server requires your
attention
Warning
A storage space on passive server My_Passive_Hostname requires your attention.
Suggestion
: Go to
Storage Manager
for more details.
LED Indicator
Passive server
• The LED of the damaged drive: Static orange or off
• Models without ALERT LED:
• STATUS: Static orange
• Models with ALERT LED:
• STATUS: Static green
The ALERT and STATUS LEDs are located on the front of your device. Refer
to your device's
Hardware Installation Guide
for more details.
Description
A serious issue was detected on the passive server's storage space. This
issue may result in corrupted data and impact the auto-failover/switchover
mechanisms.
Cause
An issue that may affect high-availability services was detected on the
passive server's storage space.
Resolution
Go to
Storage Manager
>
Storage
and follow the instructions displayed.