TCL 65 inch 6-Series R655 Quick Start Guide - Page 15

Tcl North America, Limited Product Warranty

Page 15 highlights

TCL NORTH AMERICA LIMITED PRODUCT WARRANTY What your warranty covers: Defects in materials or workmanship to the original owner of this TCL product when purchased as new from an Authorized Dealer of TCL brand products and packaged with this warranty statement. WARRANTY PERIOD (NON-COMMERCIAL USE): Labor: Twelve (12) Months from the original date of purchase. Parts: Twelve (12) Months from the original date of purchase. WARRANTY PERIOD (COMMERCIAL USE): Labor: Six (6) Months from the original date of purchase. Parts: Six (6) Months from the original date of purchase. Commercial Use includes, but is not limited to, the use of this product in a commercial or business environment, the use of this product in an institution or for institutional purposes, or for other commercial purposes including rental purposes. Should your TCL device prove to be defective in material or workmanship under normal use during the warranty period listed above, effective from the date of original consumer purchase of the product, TCL North America at its sole discretion will, (1) pay an Authorized TCL Service Center for both labor charges and parts to repair your device, or (2) replace your device with a new or refurbished/recertified equivalent product. If repaired at an Authorized TCL Service Center, TCL is not responsible for the transportation costs to the Authorized TCL Service Center. However, TCL will pay for the return shipping. TCL will provide instructions for the packaging and shipping of the unit. Units that are improperly packed and damaged during shipping are not covered under this limited product warranty. This limited product warranty is good only to the original purchaser of the product and effective only when used in North America. You must have your original purchase receipt or proof of purchase (bill of sale or receipted invoice) which states the condition of the unit (new, used), the unit's date of purchase, place of purchase, and model/serial number. HOW SERVICE IS HANDLED: Call 1-877-300-9509 and choose the appropriate prompt. Please have product type, model number, serial number, and ZIP code ready. Troubleshooting and prior approval from a TCL representative MUST occur before sending in your product for repair. Product Registration Information You can find the model number and serial number on a label on the back or side of the product. Register your product online at register.tcl.com. NO OTHER WARRANTY IS APPLICABLE TO THIS PRODUCT. THIS LIMITED WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER THE MANUFACTURER NOR ITS DISTRIBUTOR SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS, OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. SOME STATES AND/OR TERRITORIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON THE LENGTH OF TIME AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU, THE ORIGINAL PURCHASER, SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE OR TERRITORY TO TERRITORY. THIS WARRANTY IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT WWW.TCL.COM/US TO VIEW THE MOST CURRENT VERSION. 12

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19

12
TCL NORTH AMERICA
LIMITED PRODUCT WARRANTY
What your warranty covers:
Defects in materials or workmanship to the
original owner
of this TCL product
when purchased as new from an Authorized Dealer of TCL brand products and packaged with this
warranty statement.
WARRANTY PERIOD (NON-COMMERCIAL USE):
Labor: Twelve (12) Months from the original date of purchase.
Parts: Twelve (12) Months from the original date of purchase.
WARRANTY PERIOD (COMMERCIAL USE):
Labor: Six (6) Months from the original date of purchase.
Parts: Six (6) Months from the original date of purchase.
Commercial Use includes, but is not limited to, the use of this product in a commercial or business
environment, the use of this product in an institution or for institutional purposes, or for other
commercial purposes including rental purposes.
Should your TCL device prove to be defective in material or workmanship under normal use during the warranty
period listed above, effective from the date of original consumer purchase of the product, TCL North America at
its sole discretion will, (1) pay an Authorized TCL Service Center for both labor charges and parts to repair your
device, or (2) replace your device with a new or refurbished/recertified equivalent product. If repaired at an
Authorized TCL Service Center, TCL is not responsible for the transportation costs to the Authorized TCL
Service Center. However, TCL will pay for the return shipping. TCL will provide instructions for the packaging
and shipping of the unit. Units that are improperly packed and damaged during shipping are not covered under
this limited product warranty. This limited product warranty is good only to the original purchaser of the product
and effective only when used in North America. You must have your original purchase receipt or proof of
purchase (bill of sale or receipted invoice) which states the condition of the unit (new, used), the unit’s date
of purchase, place of purchase, and model/serial number.
HOW SERVICE IS HANDLED: Call 1-877-300-9509 and choose the appropriate prompt. Please have product
type, model number, serial number, and ZIP code ready. Troubleshooting and prior approval from a TCL
representative MUST occur before sending in your product for repair.
Product Registration Information
You can find the model number and serial number on a label on the back or side of the product.
Register
your product online at register.tcl.com.
NO OTHER WARRANTY IS APPLICABLE TO THIS PRODUCT. THIS LIMITED WARRANTY IS IN LIEU OF ANY
OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED WARRANTY
IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER
THE MANUFACTURER NOR ITS DISTRIBUTOR SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL,
INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST
REVENUES OR PROFITS, OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
SOME STATES AND/OR TERRITORIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON THE LENGTH OF TIME AN IMPLIED WARRANTY
LASTS, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY
GIVES YOU, THE ORIGINAL PURCHASER, SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER
RIGHTS THAT VARY FROM STATE TO STATE OR TERRITORY TO TERRITORY. THIS WARRANTY IS SUBJECT
TO CHANGE WITHOUT NOTICE. PLEASE VISIT WWW.TCL.COM/US TO VIEW THE MOST CURRENT VERSION.