TCL 65 inch 6-Series R655 Quick Start Guide - Page 18

Troubleshooting Having trouble completing the guided setup? Don't worry, it's usually an easy fix. 4K Picture Quality • 4K picture quality is largely dependent on the source. Make sure your source content is 4K. • To stream 4K, we recommend a broadband speed of 25Mbps for optimum viewing. • For Cable, Satellite, Gaming Consoles, and Blu-Ray players, we recommend using "High-Speed HDMI cables." Cannot connect to wireless network (WiFi) • Select the correct wireless network name and verify the password entered (case sensitive). • Relocate the router from objects that interfere with performance (cordless phones, baby monitors, etc.). • Reboot the router by disconnecting the power for more than 2 minutes and reconnect. My picture is too small (black bars on the side) Problems connecting my cable/satellite • Play your movie/video and press the (*) asterisk button. • Select Picture Settings > Picture Size box or antenna through a coax cable • For best performance, use the HDMI connection. If not available, then: • Make sure the cable connections to the TV and • Select the picture size settings of your preference. your device are securely fastened. How to install the Remote Control Mobile App The free Roku app allows you to use your mobile device as a full functioning remote control with voice search & keypad. • Select cable/satellite box or antenna TV input. • Select "start finding channels" and follow the on-screen instructions to perform a full channel scan. • Download the Roku app to your phone or tablet through Google Play or iTunes. • Simply search for "Roku App" and choose the Roku app by Roku Inc. • Follow the onscreen prompts and you're on your way! How do I turn the Text-to-Speech (TTS) Screen Reader on/off? What is the remote code for programming my Universal or Cable/Satellite box remote control Providers Codes for TCL Roku TVs ATT U-verse 1346 Charter / Spectrum 11756 • Press "*" on your remote controller four times to turn the screen reader on or off. Or 1. Select "Settings" at Home Screen 2.Select "Accessibility" 3.Select "Screen reader" and turn it on or off * https://go.tcl.com/tts-roku Comcast 11756 DIRECTV 11756 DISH 1756, 535 Time Warner / Spectrum 387, 1566, 268 Don't see your provider listed, visit https://go.tcl.com/codes Need more help? support.tcl.com/us 1-877-300-9509 15