TCL W5W3M-3 User Manual - Page 12

Troubleshooting Having trouble completing installation? Don't worry, it's usually an easy fix. PROBLEM POSSIBLE CAUSES The air conditioner is unplugged The fuse is blown/circuit breaker is tripped SOLUTIONS • Make sure the air conditioner is plug is pushed completely into the outlet • Check the house fuse/circuit breaker box and replace the fuse or reset the breaker Air Conditioner will not start Power Failure The current interrupter device is tripped Airflow is restricted Air Conditioner does not cool as it should The temperature control may not be set correctly The air filter is dirty The room may be too warm Cold air is escaping The Cooling Coils are frozen Air Conditioner is freezing up Ice blocks the air flow and stops the air conditioner from cooling the room Remote Control is not working Water is dripping outside The batteries are inserted incorrectly The batteries may be dead Hot and humid weather Water is dripping inside the room The air conditioner is not correctly tilted outside Water collects in the base pan Digital Display reads "E1", "E2" Moisture removed from the air is draining into the base pan A sensor has failed • The unit will automatically re-start when power is restored • There is a protective time delay (approx. 3 minutes) to prevent damage to the compressor. For this reason, the unit may not start normal cooling for 3 minutes after it is turned back on. • Press the RESET button located on the power cord plug • If the RESET button will not stay engaged, discontinue use of the air conditioner and contact a qualified service technician. • Make sure there are no curtains, blinds, or furniture blocking the front of the air conditioner • Lower the set thermostat tempera­ture • Clean the filter. See the Cleaning and Care Section of the manual • Please allow time for the room to cool down after turning on the air conditioner • Check for open furnace registers and cold air returns • See "Air Conditioner Freezing Up" below • Set the Mode to High Fan or High Cool and set the thermostat to a higher temperature • Check the position of the batteries • Replace the batteries • This is normal • For proper water drainage, make sure the air conditioner is slightly tilted downward from the front of the unit to the rear • This is normal for a short period in areas with low humidity and nor­mal for a longer period in areas with high humidity • Contact customer service