TP-Link AV600 TL-PA6010KIT(EU) V1 Quick Install Guide 7106504321 - Page 2

Appendix: Using the Pair Button - firmware

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Appendix: Using the Pair Button (Setting up a private network) To set up a private network : 1. Press the pair button on adapter A for 1 second and the Power LED will begin ashing. If pressed till all the LEDs turn o (about 10 seconds), the adapter will leave the network. 2. Within 2 minutes, press the pair button on adapter B for 1 second and the Power LED will begin ashing as well. 3. In about 60 seconds you'll see the Powerline LEDs on both adapters light up, indicating the two adapters have intercommunicated with each other successfully. * It is highly recommended to rst set up the two adapters in the same room or on the same power strip and then place them in a suitable location. To join an existing private network: If you want to add adapter C to the existing private network, please follow the steps. 1. Press the pair button on the adapter A or B for 1 second (do not press both), and the Power LED will begin ashing. 2. Within 2 minutes press the pair button on adapter C for 1 second, the Powerline LED on the adapter C will light up in about 60 seconds. * You can follow the steps above to add more adapters to the private network one by one. Router Desktop Set-Top Box & TV NOTE: More advanced con guration, such as reset, rmware upgrade and QoS con guration can be accessed through the utility, so install the Powerline Utility if necessary. (Only for Windows). For detailed instructions, please refer to the User Guide on the Resource CD. Troubleshooting Q1. I have followed the above instructions but my dapters are still not working. What can I do? 1. Make sure all the adapters are under the same electric meter. 2. If the Power LED does not light up at all, there may be a hardware problem. 3. The PLC devices might not communicate with each other if they are in di erent phrases of a four-wire three-phase circuit. 4. As some power strips have surge protector, please make sure the adapters are not separated by the power strips. Q2. The adapters were working ne but no longer work now that they've been moved. How do I make them work again? Plug the adapters into the same power strip and follow Appendix: Using the Pair Button to pair them. If they still don't work, please check for possible interference causes: 1. Air-conditioners, washing machines, and other similar household appliances are working too close to the adapters. 2. Air switch may lead to failed communication among PLC devices; check whether there are air switches hindering communication. Technical Support For more troubleshooting help, go to www.tp-link.com/en/support/faq To download the latest Firmware, Driver, Utility and User Guide, go to www.tp-link.com/en/support/download For all other technical support, please contact us by using the following details: Global Australia & New Zealand Tel: +86 755 26504400 E-mail: [email protected] Service time: 24hrs, 7 days a week Singapore Tel: +65 62840493 E-mail: [email protected] Service time: 24hrs, 7 days a week Italy Tel: +39 023 051 9020 E-mail: [email protected] Service time: Monday to Friday, 09:00 to 13:00; 14:00 to 18:00 UK Tel: +44 (0) 845 147 0017 E-mail: [email protected] Service time: 24hrs, 7days a week USA/Canada Toll Free: +1 866 225 8139 E-mail: [email protected] Service time: 24hrs, 7days a week Malaysia Tel: 1300 88 875465 E-mail: [email protected] Service time: 24hrs, 7days a week Russian Federation Tel: 8 (499) 754-55-60 8 (800) 250-55-60 (toll-free call from any RF region) E-mail: [email protected] Service time: From 10:00 to 18:00 (Moscow time) *Except weekends and holidays in Russian Federation Germany / Austria Tel :+49 1805 875465 (German Service) +49 1805 TPLINK +43 820 820 360 E-mail: [email protected] Fee: 0.14 EUR/min from the German xed phone network and up to 0.42EUR/min from mobile phone. Service Time: Monday to Friday, 09:00 to 12:30 and 13:30 to 17:30. GMT+1 or GMT+2 (Daylight Saving Time in Germany) * Except bank holidays in Hesse Tel: AU 1300 87 5465 NZ 0800 87 5465 E-mail: [email protected] (Australia) [email protected] (New Zealand) Service time: 24hrs, 7 days a week Turkey Tel: 0850 7244 488 (Turkish Service) E-mail: [email protected] Service time: 09:00 to 21:00 7days a week Ukraine Tel: 0800 505 508 E-mail: [email protected] Service time: Monday to Friday 10:00 to 22:00 France Tel: +33 (0) 820 800 860 (French service) E-mail: [email protected] Fee: 0.118 EUR/min from France Service time: Monday to Friday, 09:00 to 18:00 *Except French Bank holidays Brazil Toll Free: 0800 608 9799 (Portuguese Service) E-mail: [email protected] Service time: Monday to Friday 09:00 to 20:00; Saturday, 09:00 to 15:00 Indonesia Tel: (+62 ) 021 6386 1936 E-mail: [email protected] Service time: Monday to Friday 9:00 -18:00 *Except public holidays Switzerland Tel: +41 (0)848 800998 (German Service) E-mail: [email protected] Fee: 4-8 Rp/min, depending on rate of di erent time Service time: Monday to Friday 09:00 to 12:30 and 13:30 to 17:30. GMT+ 1 or GMT+ 2 (Daylight Saving Time) Poland Tel: +48 (0) 801 080 618 / +48 223 606 363 (if calls from mobile phone) E-mail: [email protected] Service time: Monday to Friday 9:00 to 17:00. GMT+1 or GMT+2 (Daylight Saving Time) TP-LINK TECHNOLOGIES CO., LTD. www.tp-link.com

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Appendix: Using the Pair Button
(Setting up a private network)
Troubleshooting
www.tp-link.com
TP-LINK TECHNOLOGIES CO., LTD.
Technical Support
www.tp-link.com/en/support/faq
For more troubleshooting help, go to
www.tp-link.com/en/support/download
To download the latest Firmware, Driver, Utility and User Guide, go to
For all other technical support, please contact us by using the following details:
UK
Singapore
Global
USA/Canada
Germany / Austria
Australia & New Zealand
Poland
Tel: +48 (0) 801 080 618 / +48 223 606 363
(if calls from mobile phone)
Service time: Monday to Friday 9:00 to
17:00. GMT+1 or GMT+2
(Daylight Saving Time)
Switzerland
Turkey
Malaysia
France
Tel: +33 (0) 820 800 860 (French service)
Fee: 0.118 EUR/min from France
Service time: Monday to Friday, 09:00 to 18:00
*Except French Bank holidays
Ukraine
Russian Federation
Tel: +86 755 26504400
Service time: 24hrs, 7 days a week
Tel: +65 62840493
Service time: 24hrs, 7 days a week
Tel: +44 (0) 845 147 0017
Service time: 24hrs, 7days a week
Tel :+49 1805 875465 (German Service)
+49 1805 TPLINK
+43 820 820 360
Fee: 0.14 EUR/min from the German
fixed phone network and up to 0.42EUR/min from
mobile phone.
Service Time: Monday to Friday, 09:00 to 12:30 and
13:30 to 17:30. GMT+1 or GMT+2
(Daylight Saving Time in Germany)
* Except bank holidays in Hesse
Toll Free: +1 866 225 8139
Service time: 24hrs, 7days a week
Tel: 1300 88 875465
Service time: 24hrs, 7days a week
Tel: 8 (499) 754-55-60
8 (800) 250-55-60 (toll-free call from any RF region)
Service time: From 10:00 to 18:00
(Moscow time)
*Except weekends and holidays in
Russian Federation
Tel: AU 1300 87 5465
NZ 0800 87 5465
E-mail: [email protected] (Australia)
[email protected] (New Zealand)
Service time: 24hrs, 7 days a week
Tel: 0850 7244 488 (Turkish Service)
Service time: 09:00 to 21:00 7days a week
Tel: 0800 505 508
Service time: Monday to Friday 10:00 to 22:00
Toll Free: 0800 608 9799 (Portuguese Service)
Service time: Monday to Friday 09:00 to 20:00;
Saturday, 09:00 to 15:00
Brazil
Tel: (+62 ) 021 6386 1936
Service time:
Monday to Friday
9:00 -18:00
*Except public holidays
Tel: +41 (0)848 800998 (German Service)
Fee: 4-8 Rp/min, depending on rate of
different time
Service time: Monday to Friday 09:00 to 12:30
and 13:30 to 17:30. GMT+ 1 or GMT+ 2
(Daylight Saving Time)
Indonesia
NOTE:
More advanced configuration, such as reset, firmware upgrade and QoS configuration can be accessed through the utility, so install the Powerline
Utility if necessary. (Only for Windows).
For detailed instructions, please refer to the User Guide on the Resource CD.
Make sure all the adapters are under the same electric meter.
If the Power LED does not light up at all, there may be a hardware
problem.
The PLC devices might not communicate with each other if they
are in different phrases of a four-wire three-phase circuit.
As some power strips have surge protector, please make sure the
adapters are not separated by the power strips.
Plug the adapters into the same power strip and follow
Appendix:
Using the Pair Button
to pair them. If they still don’t work, please
check
for possible interference causes:
To set up a private network :
2.
1.
Press the pair button on the adapter A or B for 1 second (do not
press both), and the Power LED will begin flashing.
* You can follow the steps above to add more adapters to the private
network one by one.
4.
3.
2.
1.
2.
1.
Air-conditioners
,
washing
machines,
and
other
similar
household appliances are working too close to the adapters.
Air switch may lead to failed communication among PLC
devices; check whether there are air switches hindering
communication.
Italy
Tel:
+39 023 051 9020
Service time: Monday to Friday,
09:00 to 13:00; 14:00 to 18:00
Router
Desktop
Set-Top Box & TV
Q2. The adapters were working fine but no longer work now
Q1. I have followed the above instructions but my dapters are
still not working. What can I do?
that they've been moved. How do I make them work again?
If you want to add adapter C to the existing private network,
please
follow the steps.
Within 2 minutes press the pair button on adapter C for 1 second,
the Powerline LED on the adapter C will light up in about 60
seconds.
1. Press the pair button on adapter A for 1 second and the Power
LED will begin flashing. If pressed till all the LEDs turn off (about
10 seconds), the adapter will leave the network.
2. Within 2 minutes, press the pair button on adapter B for 1 second
and the Power LED will begin flashing as well.
3. In about 60 seconds you’ll see the Powerline LEDs on both
adapters
light
up,
indicating
the
two
adapters
have
intercommunicated with each other successfully.
* It is highly recommended to
first set up the two adapters in the same
room or on the same power strip and then place them in a suitable
location.
To join an existing private network: