TP-Link TL-PA2010PKIT TL-PA2010PKIT V1 Quick Install Guide 7106504066 - Page 2

TP-Link TL-PA2010PKIT Manual

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Appendix:Using thePairButton (Setting up a private group) To set up a private group : 1. Press the pair button on adapter A for 1 second and the Power LED will begin flashing. 2. Within 2 minutes, press the pair button on adapter B for 1 second and the Power LED will begin flashing as well. Internet 3. In about 60 seconds you'll see the Powerline LEDs on both adapters light up, indicating the two adapters have intercommunicated with each other successfully. * It is highly recommended to first set up the two adapters as close as possible and then place them in a suitable location. To join an existing private group: If you want to add adapter C to the existing private group, please follow the steps. 1. Press the pair button on the adapter A or B for 1 second (do not press both), and the Power LED will begin flashing. 2. Within 2 minutes press the pair button on adapter C for 1 second, the Powerline LED on the adapter C will light up in about 60 seconds. * You can follow the steps above to add more adapters to the private group one by one. Set-Top Box NOTE: More advanced configuration, such as reset, firmware upgrade and rename device can be accessed through the utility, so install the Powerline Utility if necessary. (Only for Windows) For detailed instructions, please refer to the User Guide on the Resource CD. Troubleshooting Q1. I have followed the above instructions, but my adapters are still not working. What can I do? 1. Make sure all the adapters are under the same electric meter. 2. If the Power LED does not light up at all, there may be a hardware problem. 3. The PLC devices might not communicate with each other if they are in different phrases of a four-wire three-phase circuit. 4. As some power strips have surge protector, please make sure the adapters are not separated by the power strips. Q2. The adapters were working fine but no longer work now that they've been moved. How do I make them work again? Plug the adapters into the same power strip and follow Appendix Using the Pair Button to pair them . If they still don't work, please check for possible interference causes: 1. Air-conditioners, washing machines, and other similar household appliances are working too close to the adapters. 2. Air switch may lead to failed communication among PLC devices; check whether there are air switches hindering communication. Technical Support ■ For more troubleshooting help, go to: hftp://www.tp-link.com/en/support/faq • To download the latest Firmware, Driver, Utility and User Guide, go to: http://www.tp-linkcom/en/support/download ■ For all other technical support, please contact us by using the following details: Global Singapore Tel: +86 755 26504400 Tel: +65 62840493 E-mail: [email protected] E-mail: [email protected] Service time: 24hrs, 7 days a week Service time: 24hrs, 7 days a week USA/Canada Tel: +44 (0) 845 147 0017 Toll Free: +1 866 225 8139 E-mail: [email protected] E-mail: support.usakstp-link.com Service time: 24hrs, 7 days a week Service time: 24hrs, 7 days a week Turkey Australia/New Zealand Tel: 444 19 25 (Turkish Service) Tel: AU 1300 87 5465 E-mail: [email protected] NZ 0800 87 5465 Service time: 9:00 AM to 9:00 PM E-mail: [email protected] (Australia) 7 days a week Ukraine [email protected] (New Zealand) Service time: 24hrs, 7 days a week Tel: 0-800-505-508 Italy E-mail: [email protected] Tel: +39 0230519020 Service time: Monday to Friday E-mail: [email protected] 14:00 PM to 22:00 PM Service time: Monday to Friday Brazil 9:00 AM tol:00 PM, 2:00 PM to 6:00 PM Toll Free: 0800-770-4337 (Portuguese Indonesia Service) Tel: (+62) 021 6259 135 E-mail: [email protected] E-mail : [email protected] Service time: Monday to Saturday Service time: Monday to Friday 08:00 AM to 08:00 PM 9:00 -12:00; 13:00 -18:00 France *Except public holidays Tel: +33 (0) 820 800 860 (French service) Malaysia Email: [email protected] Tel: 1300 88 875465 (1300 88TPLINIQ Fee: 0.118 EUR/min from France Email: [email protected] Service time: Monday to Friday 9:00 AM to Service time: 24hrs, 7 days a week 6:00 PM (Except French Bank holidays) Poland Russian Federation Tel: +48 (0) 801 080 618 / +48 22 7217563 Tel: 8 (499) 754-55-60 8 (800) 250-55-60 (toll-free call from (if calls from mobile phone) E-mail: [email protected] any RF region) Service time: Monday to Friday E-mail: [email protected] 9:00 AM to 5:00 PM. 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