TRENDnet TEW-637AP Quick Installation Guide - Page 8

Troubleshooting - problems

Page 8 highlights

Troubleshooting Q1: All the settings are correct, but I can not make a wireless connection to the Access Point. A1: First, double check that the wireless LED on the Access Point is lit. Second, power cycle the Access Point. Unplug the power to the Access Point. Wait 15 seconds, then plug the power back in. Third, contact the manufacturer of your wireless network adapter. Make sure the wireless network adapter is configured with the proper SSID. The default SSID of the Access Point is TRENDnet637. If you have enabled any encryption on the Access Point, make sure to configure the wireless network adapter with the same Pre-shared key. Q2: I am trying to connect additional wireless adapters, but I don't remember the encryption (network) key. What should I do? A2: From a wired computer, log on to the access point configuration page. Click Wireless -> Security. The encryption key will be listed here. Q3: I have a wireless adapter that supports WiFi Protected Setup (WPS) push button setup. How do I setup WPS between the TEW-637AP and my wireless adapter? A3: First, press on the WPS button on the front of the TEW-637AP for 10 seconds. Second, refer to your wireless adapters for instructions on setting up WPS. If you still encounter problems or have any questions regarding the TEW-637AP, please contact TRENDnet's Technical Support Department. 6

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Troubleshooting
Q1:
A1:
A2:
A3:
All the settings are correct, but I can not make a wireless connection to the
Access Point.
First, double check that the wireless LED on the Access Point is lit.
Second,
power cycle the Access Point.
Unplug the power to the Access Point.
Wait 15
seconds, then plug the power back in.
Third, contact the manufacturer of your
wireless network adapter.
Make sure the wireless network adapter is configured
with the proper SSID.
The default SSID of the Access Point is
TRENDnet637.
If
you have enabled any encryption on the Access Point, make sure to configure the
wireless network adapter with the same Pre-shared key.
: I am trying to connect additional wireless adapters, but I don't remember the
encryption (network) key.
What should I do?
From a wired computer, log on to the access point configuration page.
Click
Wireless -> Security
.
The encryption key
will be listed here.
: I have a wireless adapter that supports WiFi Protected Setup (WPS) push
button setup.
How do I setup WPS between the
TEW-637AP and my wireless
adapter?
First, press on the
WPS
button on the front of the TEW-637AP for 10 seconds.
Second, refer to your wireless adapters for instructions on setting up WPS.
Q2
Q3
If you still encounter problems or have any questions regarding the
TEW-637AP,
please contact TRENDnet's Technical Support Department.