TRENDnet TEW-812DRU User's Guide - Page 58

TRENDnet User's Guide Q: I am not sure what type of Internet Account Type I have for my Cable/DSL connection. How do I find out? Answer: Contact your Internet Service Provider (ISP) for the correct information. Q: The Wizard does not appear when I access the router. What should I do? Answer: 1. Click on Wizard on the left hand side. 2. Near the top of the browser, "Pop-up blocked" message may appear. Right click on the message and select Always Allow Pop-ups from This Site. 3. Disable your browser's pop up blocker. Q: I went through the Wizard, but I cannot get onto the Internet. What should I do? Answer: 1. Verify that you can get onto the Internet with a direct connection into your modem (meaning plug your computer directly to the modem and verify that your single computer (without the help of the router) can access the Internet). 2. Power cycle your modem and router. Unplug the power to the modem and router. Wait 30 seconds, and then reconnect the power to the modem. Wait for the modem to fully boot up, and then reconnect the power to the router. 3. Contact your ISP and verify all the information that you have in regards to your Internet connection settings is correct. Q: I cannot connect wirelessly to the router. What should I do? Answer: 1. Double check that the WLAN light on the router is lit. 2. Power cycle the router. Unplug the power to the router. Wait 15 seconds, then plug the power back in to the router. 3. Contact the manufacturer of your wireless network adapter and make sure the wireless network adapter is configured with the proper SSID. The preset SSID is TRENDnet(model_number). 4. To verify whether or not wireless is enabled, login to the router management page, click on Wireless. 5. Please see "Steps to improve wireless connectivity" on page 22 if you continue to have wireless connectivity problems. TEW-812DRU Appendix How to find your IP address? Note: Please note that although the following procedures provided to follow for your operating system on configuring your network settings can be used as general guidelines, however, it is strongly recommended that you consult your computer or operating system manufacturer directly for assistance on the proper procedure for configuring network settings. Command Prompt Method Windows 2000/XP/Vista/7 1. On your keyboard, press Windows Logo+R keys simultaneously to bring up the Run dialog box. 2. In the dialog box, type cmd to bring up the command prompt. 3. In the command prompt, type ipconfig /all to display your IP address settings. MAC OS X 1. Navigate to your Applications folder and open Utilities. 2. Double-click on Terminal to launch the command prompt. 3. In the command prompt, type ipconfig getifaddr to display the wired or wireless IP address settings. Note: en0 is typically the wired Ethernet and en1 is typically the wireless Airport interface. Graphical Method MAC OS 10.6/10.5 1. From the Apple menu, select System Preferences. 2. In System Preferences, from the View menu, select Network. 3. In the Network preference window, click a network port (e.g., Ethernet, AirPort, modem). If you are connected, you'll see your IP address settings under "Status:" MAC OS 10.4 1. From the Apple menu, select Location, and then Network Preferences. 2. In the Network Preference window, next to "Show:", select Network Status. You'll see your network status and your IP address settings displayed. © Copyright 2013 TRENDnet. All Rights Reserved. 58