TRENDnet TFM-PCIV92A Quick Installation Guide - Page 8

Troubleshooting Q1: I installed the modem into my computer's PCI Card slot and my computer does not detect the modem. What should I do? A1: Make sure the computer meets the minimum system requirements and that the modem is properly inserted in the PCI slot. You may also try installing the modem into a different PCI slot. Q2: Does the modem connect to the computer's sound card via an internal cable? A2: The TFM-PCIV92A does not require an internal audio/microphone cable. Q3: After successful installation of the TFM-PCIV92A, I tried to connect to the Internet but I do not get a dial tone. What should I do? A3.1: Unplug the telephone wire from the computer, and check for a dial tone by connecting the telephone wire directly from the wall outlet to a telephone. If there is no dial tone, then the problem is in your telephone wire or telephone system. Call your telephone service provider for assistance. If there is a dial tone, reconnect the cables to the modem and verify that the telephone cord is securely connected at the modem and phone jack. A3.2: The TFM-PCIV92A does not have an internal speaker. Make sure that your sound card is properly installed and that your speakers are turned on. Also check that your sound card is not set to mute. A3.3: If a PBX or other phone system is installed, check modem performance with a direct line from your telephone company. Some PBX may cause the telephone line condition change and effect modem performance. If you still encounter problems or have any questions regarding the TFM-PCIV92A, please refer to the User's Guide included on the Driver CD-ROM or contact Trendnet's Technical Support Department. 6