Thermador MES301HS User Manual - Page 57

Problem Possible cause Tip / Solution The 9 indicator appears, but the water tank is not empty yet, or the water tank is empty, but the 9 indicator does not appear Water tank is dirty. The moving water level detectors are stuck Shake and clean the water tank. If the components are still stuck, obtain a new water tank through customer service Water tank empties without any apparent reason. Evaporator dish is overflowing Water tank was not closed properly Tank lid seal is dirty Close the tank lid until it clearly snaps into place Clean the seal Tank lid seal is defective Obtain a new water tank through customer service Evaporator dish has been boiled dry even though the water tank is full Water tank was not inserted correctly Slide in the water tank until it locks into place Supply line is clogged Descale appliance. Verify that the water hardness level is set correctly A "plop" noise can be heard when cooking Temperature change affecting frozen food and caused by water vapor This is normal An excessive amount of steam is produced when steaming Appliance is being calibrated automatically This is normal An excessive amount of steam is repeatedly produced when steaming Appliance cannot be calibrated automatically when cooking for short periods of time Reset the appliance to the factory setting (see Basic Settings). Next, start the Steam mode for 20 minutes at 210 °F (100 °C) Steam escapes from the vent openings when cooking This is normal Appliance no longer produces steam correctly The appliance needs to be descaled Start Decalcify mode The error message "E..." appears in the Technical defect display Turn the settings dial to clear the error message and reset the clock, if necessary. If the error message reappears, contact customer service The error message "E011" appears in the display A touchpad was pressed for too long or is stuck Turn the settings dial to clear the error message. Press all touchpads individually to check if they are clean 57