Thermador SGSXP365TS Installation instructions - Page 13
Before Calling Service
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Check the Installation Place each correct sized burner cap in its seated, notched position and check the operation of the electric igniters. Check flame characteristics. Flame should be blue with a minimal yellow tip on the outer cone of the flames. Checking Flame Characteristics Yellow Flames: Further adjustment is required. Yellow Tips on Outer Cones: Normal for LP Gas Soft Blue Flames: Normal for Natural Gas Note: If the flame is completely or mostly yellow, verify that the regulator is set for the correct fuel. After adjustment, retest. Some yellow streaking is normal during the initial startup. Allow unit to operate 4-5 minutes and re-evaluate before making adjustments. Before Calling Service If the igniters do not spark or the "on" indicator lights (available in some models) do not glow, check the power source to see if a fuse has blown or if the circuit breaker has tripped. Refer to the Statement of Limited Warranty in the Use and Care Manual. See the Use and Care Manual for troubleshooting information. Product Rating Label Model Number and FD Number The model number and the FD number of your appliance are found on the rating label. Make a note of these numbers in the space below to save time in the event your appliance requires service. Model # Thermador Customer Support FD # 800-735-4328 The rating label shows the model number and the FD number (production number/product's unique identifier) of your cooktop. It is located on the underside of the cooktop. Keep your invoice or escrow papers for warranty validation if service is needed. $ Rating Label Location A Rating Label 13