Thermador T42BD820NS Use and Care Manual - Page 18
The doors will not close completely
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■ Is the water shutoff valve clogged or incorrectly installed? See "Connect Water Line to Refrigerator" in the Installation Instructions. If clogging or installation is not a problem, call for service or contact a plumber. ■ Is there a kink in the home water source line? If you find or suspect a kink in the water line, call for service. ■ Is there a water filter installed on the refrigerator? The filter may be clogged or incorrectly installed. First, check the filter installation instructions to ensure that the filter was installed correctly and is not clogged. If installation or clogging is not a problem, call for service. Water is leaking from the dispenser ■ Glass not being held under the dispenser long enough? Hold the glass under the dispenser 2 to 3 seconds after releasing the dispenser pad. ■ Is there a water filter installed on the refrigerator? The water filtration system may have air in the lines, causing water to drip. Additional flushing may help clear air from the lines. Normal dispenser use should flush air from the lines within 24 to 72 hours. Water flow from the dispenser decreases noticeably Is there a water filter installed on the refrigerator? The filter may be full or incorrectly installed. Remove the water filter cartridge. See "Water Filtration System." Operate the dispenser. If the water flow increases noticeably, replace the filter. The dispenser water is not cool enough ■ Has the refrigerator been newly installed? Allow 24 hours for the refrigerator to cool completely. ■ Has a large amount of water been recently dispensed? Allow 24 hours for the water to cool completely. ■ Has water not been recently dispensed? The first glass of water may not be cool. Discard the first glass of water. The divider between the two compartments is warm The warmth is probably due to normal operation of the automatic exterior moisture control. If still concerned, call for service. Temperature is too warm ■ Are the air vents blocked in either compartment? This obstructs cold air movement between the compartments. Remove any objects from in front of the air vents. See "Ensuring Proper Air Circulation" for the location of air vents. ■ Are the door(s) opened often? The refrigerator will warm when this occurs. Keep the refrigerator cool by getting all items out at one time, keeping food organized, and closing the door as soon as possible. ■ Has a large amount of food just been added to the refrigerator or freezer? Adding a large amount of food warms the refrigerator. It can take several hours for the refrigerator to return to the normal temperature. ■ Are the controls set correctly for the surrounding conditions? See "Using the Control(s)." ■ Is the refrigerator not cooling? For models with digital controls, turn the unit OFF then ON again to reset. See "Using the Control(s)." If this does not correct the problem, call for service. There is interior moisture buildup ■ Are the air vents blocked in the refrigerator? Remove any objects from in front of the air vents. See "Ensuring Proper Air Circulation" for the location of air vents. ■ Are the door(s) opened often? Avoid humidity buildup by getting all items out at one time, keeping food organized, and closing the door as soon as possible. ■ Is the room humid? It is normal for moisture to build up inside the refrigerator when the room air is humid. ■ Is the food packaged correctly? Check that all food is securely wrapped. Wipe off damp food containers before placing in the refrigerator. ■ Are the controls set correctly for the surrounding conditions? See "Using the Control(s)." ■ Was a self-defrost cycle completed? It is normal for droplets to form after the refrigerator self-defrosts. The doors will not close completely ■ Are food packages blocking the door open? Rearrange containers so that they fit more tightly and take up less space. ■ Is the ice bin out of position? For models with an interior ice bin, push the ice bin in all the way. If the ice bin does not go in all the way, it may not be put in straight. Pull it out and try again. For models with an ice bin located on the freezer door, the bin should sit level. To remove the bin, press the release button on the right side of the bin and lift straight up. Replace the bin in the door making sure it is properly aligned and snapped securely into place. See "Ice Maker and Storage Bin." ■ Are the pans, shelves, bins, or baskets out of position? Put the crisper cover and all pans, shelves, bins, and baskets back into their correct positions. See "Crisper Drawers and Covers" for more information. ■ Does the refrigerator wobble or seem unstable? Level the refrigerator. See "Adjust Doors" and "Level Refrigerator" in the Installation Instructions. The doors are difficult to open WARNING Explosion Hazard Use nonflammable cleaner. Failure to do so can result in death, explosion, or fire. Are the gaskets dirty or sticky? Clean gaskets according to the directions in "Cleaning." 18