Thermador T42BD820NS Use and Care Manual - Page 19

ASSISTANCE OR SERVICE Before calling for assistance or service, please check "Troubleshooting." It may save you the cost of a service call. If you still need help, follow the instructions below. When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request. If You Need Replacement Parts If you need to order replacement parts, we recommend that you only use factory specified replacement parts. Factory specified replacement parts will fit right and work right because they are made with the same precision used to build every new THERMADOR® appliance. To locate factory specified replacement parts in your area, call 1-800-735-4328. In the U.S.A. Call the Thermador Customer Interaction Center toll free: 1-800-735-4328. Our consultants provide assistance with: ■ Features and specifications on our full line of appliances. ■ Referrals to local dealers. For Further Assistance If you need further assistance, you can write to Thermador with any questions or concerns at: BSH Home Appliances 1901 Main Street, Suite 600 Irvine, CA 92614 Please include a daytime phone number in your correspondence. In Canada Call the Thermador Customer Interaction Centre toll free: 1-800-735-4328. Our consultants provide assistance with: ■ Features and specifications on our full line of appliances. ■ Referrals to local dealers. For Service in Canada Call 1-800-735-4328. Thermador Canada designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada. For Further Assistance If you need further assistance, you can write to Thermador Canada with any questions or concerns at: BSH Home Appliances 6696 Financial Drive, Unit 3 Mississauga, Ontario L5N 7J6 Please include a daytime phone number in your correspondence. Accessories To order replacement parts, in the U.S. or Canada, call 1-800-944-2904 for the authorized parts distributor in your area or visit our web site at www.thermador.com. WATER FILTER CERTIFICATIONS 19