Toshiba 20A44 Owners Manual - Page 13

Troubleshooting Guide

Page 13 highlights

TROUBLESHOOTING GUIDE Before requesting service, please refer to the following chart for the symptom and possible solution. SYMPTOMS POSSIBLE SOLUTIONS TV does not operate. • Make sure the power cord is plugged in. • Try another AC outlet. • Power is off; check fuse or circuit breaker. • Unplug unit for an hour, then plug it back in. Poor sound or no sound. • Station or CATV experiencing problems; tune to another station. • Check sound adjustments (VOLUME and MUTE). • Check for sources of possible interference. • Station or CATV experiencing problems; tune to another station. • Make sure channels are set into memory. Poor picture • Check antenna or CATV connections; adjust or no picture. antenna. • Check for sources of possible interference. • Check picture control adjustments. • Press CAP/TEXT to turn off the closed caption mode. Poor reception on some channels. • Station or CATV experiencing problems; tune to another station. • Make sure channels are set into memory. • Station is weak; adjust antenna to receive desired station. • Check for sources of possible interference. Poor color or no color. • Station or CATV experiencing problems; tune to another station. • Make sure channels are set into memory. • Check picture control adjustments. • Check antenna or CATV connection. Adjust antenna. Picture wobbles or drifts. • Station or CATV experiencing problems; tune to another station. • Make sure channels are set into memory. • CATV company is scrambling signal. • Adjust antenna. SYMPTOMS POSSIBLE SOLUTIONS No CATV reception. Horizontal or diagonal bars on screen. • Check all CATV connections. • Set TV/CABLE menu option to the CABLE mode. • Station or CATV system problems; try another station. • Check antenna connections; reorient antenna. • Check for sources of possible interference. No reception • Make sure TV/CABLE menu option is in the above channel 13. appropriate mode. • If using antenna, check UHF antenna connections. No Remote operation. • Batteries are weak, dead or inserted incorrectly. • Remote is out of range; move closer to TV (within 15 feet). • Make sure Remote is aimed at sensor. • Confirm there are no obstructions between the Remote and the TV. • Make sure the power cord is plugged in. • No broadcast on station tuned. TV shuts off. • Sleep Timer is set. • Power interrupted. • TV station experiencing problems or program tuned is not closed captioned. Try another Closed - channel. Caption is not • Check CATV connection or VHF/UHF activated. antenna, reposition or rotate antenna. • Press CAP/TEXT to turn on the closed caption decoder. Black box on • Press CAP/TEXT to turn off the closed screen. caption mode. Display is not shown in • Select proper language in the menu options. your language. SPECIFICATIONS AC Power Input: AC Power Consumption: Picture Tube: Audio Power Output Rating: Speaker: Tuner Type: Remote Control: Receiving Channels: Antenna Input Impedance: Input: Dimensions: Weight: 120V, 60Hz 90 Watts Type 20 (508mm diagonal) 2.5 + 2.5 Watts 2 inches (51mm) x 4-11/16 inches (119 mm) Full Range, 8 ohm x 2 181 Channel, Quartz PLL Frequency Synthesized Infrared, Direct Access, 2 x AAA batteries (supplied) VHF 2-13 UHF 14-69 CATV 01-97 (5A)-(A-3) 98-99 (A-2)-(A-1) 14-22 (A)-(I) 23-36 (J)-(W) 37-65 (AA)-(FFF) 66-125 (GGG)-(125) 75 Ohm (VHF/UHF) Coaxial Input Video: 1.0 Vp-p 75 ohm Audio: 300 mV, 47k ohm Width: 23-1/4 inches (590mm) Height: 17-9/16 inches (446.5mm) Depth: 19-3/8 inches (492mm) 46.3 Ibs (21.0 kg) ACCESSORY Remote Control with two size "AAA" batteries Design and specifications are subject to change without notice. 13 3M91301A-E P12-BACK 13 13/2/04, 2:07 Downloaded from www.Manualslib.com manuals search engine

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13
TROUBLESHOOTING GUIDE
Before requesting service, please refer to the following chart for the symptom and possible solution.
SYMPTOMS
POSSIBLE SOLUTIONS
SYMPTOMS
POSSIBLE SOLUTIONS
TV does not
operate.
Poor sound
or no sound.
Poor picture
or no picture.
Picture
wobbles or
drifts.
Poor color or
no color.
Poor
reception on
some
channels.
• Make sure the power cord is plugged in.
• Try another AC outlet.
• Power is off; check fuse or circuit breaker.
• Unplug unit for an hour, then plug it back in.
• Station or CATV experiencing problems;
tune to another station.
• Check sound adjustments (VOLUME and
MUTE).
• Check for sources of possible interference.
• Station or CATV experiencing problems; tune
to another station.
• Make sure channels are set into memory.
• Check antenna or CATV connections; adjust
antenna.
• Check for sources of possible interference.
• Check picture control adjustments.
• Press CAP/TEXT to turn off the closed
caption mode.
• Station or CATV experiencing problems; tune
to another station.
• Make sure channels are set into memory.
• Station is weak; adjust antenna to receive
desired station.
• Check for sources of possible interference.
• Station or CATV experiencing problems; tune
to another station.
• Make sure channels are set into memory.
• Check picture control adjustments.
• Check antenna or CATV connection. Adjust
antenna.
• Station or CATV experiencing problems; tune
to another station.
• Make sure channels are set into memory.
• CATV company is scrambling signal.
• Adjust antenna.
• Check all CATV connections.
• Set TV/CABLE menu option to the CABLE
mode.
• Station or CATV system problems; try
another station.
• Check antenna connections; reorient antenna.
• Check for sources of possible interference.
Horizontal or
diagonal bars
on screen.
No reception
above
channel 13.
No CATV
reception.
• Batteries are weak, dead or inserted
incorrectly.
• Remote is out of range; move closer to TV
(within 15 feet).
• Make sure Remote is aimed at sensor.
• Confirm there are no obstructions between
the Remote and the TV.
• Make sure the power cord is plugged in.
• Make sure TV/CABLE menu option is in the
appropriate mode.
• If using antenna, check UHF antenna
connections.
No Remote
operation.
• No broadcast on station tuned.
• Sleep Timer is set.
• Power interrupted.
• TV station experiencing problems or program
tuned is not closed captioned. Try another
channel.
• Check CATV connection or VHF/UHF
antenna, reposition or rotate antenna.
• Press CAP/TEXT to turn on the closed caption
decoder.
Closed -
Caption is not
activated.
TV shuts off.
• Press CAP/TEXT to turn off the closed
caption mode.
Black box on
screen.
SPECIFICATIONS
AC Power Input:
AC Power Consumption:
Picture Tube:
Audio Power Output Rating:
Speaker:
Tuner Type:
Remote Control:
Receiving Channels:
Antenna Input Impedance:
Input:
Dimensions:
Weight:
120V, 60Hz
90 Watts
Type 20 (508mm diagonal)
2.5 + 2.5 Watts
2 inches (51mm) x 4-11/16 inches (119 mm) Full Range, 8 ohm x 2
181 Channel, Quartz PLL Frequency Synthesized
Infrared, Direct
Access, 2 x AAA batteries (supplied)
VHF
2-13
UHF
14-69
CATV
01-97 (5A)-(A-3)
98-99 (A-2)-(A-1)
14-22 (A)-(I)
23-36 (J)-(W)
37-65 (AA)-(FFF)
66-125 (GGG)-(125)
75 Ohm (VHF/UHF) Coaxial Input
Video: 1.0 Vp-p 75 ohm
Audio: 300 mV, 47k ohm
Width: 23-1/4 inches (590mm)
Height: 17-9/16 inches (446.5mm)
Depth: 19-3/8 inches (492mm)
46.3 Ibs (21.0 kg)
Remote Control with two size “AAA” batteries
ACCESSORY
Design and specifications are subject to change without notice.
• Select proper language in the menu options.
Display is not
shown in
your language.
3M91301A-E P12-BACK
13/2/04, 2:07
13
Downloaded from
www.Manualslib.com
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