Toshiba 20AS25 Owners Manual - Page 12

Troubleshooting Guide

Page 12 highlights

TROUBLESHOOTING GUIDE Before requesting service, please refer to the following chart for the symptom and possible solution. SYMPTOMS POSSIBLE SOLUTIONS TV does not operate. • Make sure the power cord is plugged in. • Try another AC outlet. • Power is off; check fuse or circuit breaker. • Unplug unit for an hour, then plug it back in. Poor sound or no sound. • Station or Cable TV experiencing problems; tune to another station. • Check sound adjustments (VOLUME and MUTE). • Check for sources of possible interference. Poor picture or no picture. • Station or Cable TV experiencing problems; tune to another station. • Make sure channels are set into memory. • Check antenna or Cable TV connections; adjust antenna. • Check for sources of possible interference. • Check picture control adjustments. • Press CAP/TEXT to turn off the closed caption mode. Poor reception on some channels. • Station or Cable TV experiencing problems; tune to another station. • Make sure channels are set into memory. • Station is weak; adjust antenna to receive desired station. • Check for sources of possible interference. • Station or Cable TV experiencing problems; tune to another station. Poor color or • Make sure channels are set into memory. no color. • Check picture control adjustments. • Check antenna or Cable TV connection. Adjust antenna. Picture wobbles or drifts. • Station or Cable TV experiencing problems; tune to another station. • Make sure channels are set into memory. • Cable TV company is scrambling signal. • Adjust antenna. SYMPTOMS POSSIBLE SOLUTIONS No Cable TV reception. Horizontal or diagonal bars on screen. • Check all Cable TV connections. • Set TV/CABLE menu option to the CABLE mode. • Station or Cable TV system problems; try another station. • Check antenna connections; reorient antenna. • Check for sources of possible interference. No reception • Make sure TV/CABLE menu option is in the above channel 13. appropriate mode. • If using antenna, check UHF antenna connections. No Remote operation. • Batteries are weak, dead or inserted incorrectly. • Remote is out of range; move closer to TV (within 15 feet). • Make sure Remote is aimed at sensor. • Confirm there are no obstructions between the Remote and the TV. • Make sure the power cord is plugged in. • Tuned station is not broadcasting. TV shuts off. • Sleep Timer is set. • Power interrupted. Closed captions are not activated. • TV station experiencing problems or tuned program is not closed captioned. Try another channel. • Check Cable TV connection or VHF/UHF antenna, reposition or rotate antenna. • Press CAP/TEXT to turn on the closed caption decoder. Black box on • Press CAP/TEXT to turn off the closed screen. caption mode. Display is not shown in • Select proper language in the menu options. your language. SPECIFICATIONS • This model complies with the specifications below. • Design and specifications are subject to change without notice. • This model may not be compatible with features and/or specifications that may be added in the future. AC Power Input: AC Power Consumption: Picture Tube: Audio Power Output Rating: Speaker: Tuner Type: Remote Control: Receiving Channels: Antenna Input Impedance: Input: Dimensions: Weight: 120V, 60Hz 73 Watts 19 Inch (480mm diagonal) (Screen size is approximate.) 1.5 Watts 3 inches (76mm) Full Range, 8 ohm 181 Channel, Quartz PLL Frequency Synthesized Infrared, Direct Access, two AAA batteries (supplied) VHF 2-13 UHF 14-69 Cable TV 01-97 (5A)-(A-3) 98-99 (A-2)-(A-1) 14-22 (A)-(I) 23-36 (J)-(W) 37-65 (AA)-(FFF) 66-125 (GGG)-(125) 75 Ohm (VHF/UHF) Coaxial Input Video: 1.0 Vp-p 75 ohm Audio: 300 mV, 47k ohm Width: 19-3/16 inches (488mm) Height: 16-3/8 inches (416mm) Depth: 18-5/16 inches (465 mm) 38.6 Ibs (17.5 kg) ACCESSORY Remote Control with two size "AAA" batteries 12 J3M21821A(E)_ P08-12 12 01/12/2004, 12:19 PM Downloaded from www.Manualslib.com manuals search engine

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12
TROUBLESHOOTING GUIDE
Before requesting service, please refer to the following chart for the symptom and possible solution.
SYMPTOMS
POSSIBLE SOLUTIONS
SYMPTOMS
POSSIBLE SOLUTIONS
TV does not
operate.
Poor sound
or no sound.
Poor picture
or no
picture.
Picture
wobbles or
drifts.
Poor color or
no color.
Poor
reception on
some
channels.
Make sure the power cord is plugged in.
Try another AC outlet.
Power is off; check fuse or circuit breaker.
Unplug unit for an hour, then plug it back in.
Station or Cable TV experiencing problems;
tune to another station.
Check sound adjustments (VOLUME and
MUTE).
Check for sources of possible interference.
Station or Cable TV experiencing problems;
tune to another station.
Make sure channels are set into memory.
Check antenna or Cable TV connections;
adjust antenna.
Check for sources of possible interference.
Check picture control adjustments.
Press CAP/TEXT to turn off the closed
caption mode.
Station or Cable TV experiencing problems;
tune to another station.
Make sure channels are set into memory.
Station is weak; adjust antenna to receive
desired station.
Check for sources of possible interference.
Station or Cable TV experiencing problems;
tune to another station.
Make sure channels are set into memory.
Check picture control adjustments.
Check antenna or Cable TV connection.
Adjust antenna.
Station or Cable TV experiencing problems;
tune to another station.
Make sure channels are set into memory.
Cable TV company is scrambling signal.
Adjust antenna.
Check all Cable TV connections.
Set TV/CABLE menu option to the CABLE
mode.
Station or Cable TV system problems; try
another station.
Check antenna connections; reorient antenna.
Check for sources of possible interference.
Horizontal or
diagonal bars
on screen.
No reception
above
channel 13.
Batteries are weak, dead or inserted
incorrectly.
Remote is out of range; move closer to TV
(within 15 feet).
Make sure Remote is aimed at sensor.
Confirm there are no obstructions between
the Remote and the TV.
Make sure the power cord is plugged in.
Make sure TV/CABLE menu option is in the
appropriate mode.
If using antenna, check UHF antenna
connections.
No Remote
operation.
Tuned station is not broadcasting.
Sleep Timer is set.
Power interrupted.
TV station experiencing problems or tuned
program is not closed captioned. Try another
channel.
Check Cable TV connection or VHF/UHF
antenna, reposition or rotate antenna.
Press CAP/TEXT to turn on the closed caption
decoder.
Closed
c
aptions are
not activated.
TV shuts off.
Press CAP/TEXT to turn off the closed
caption mode.
Black box on
screen.
SPECIFICATIONS
AC Power Input:
AC Power Consumption:
Picture Tube:
Audio Power Output Rating:
Speaker:
Tuner Type:
Remote Control:
Receiving Channels:
Antenna Input Impedance:
Input:
Dimensions:
Weight:
120V, 60Hz
73 Watts
19 Inch (480mm diagonal) (Screen size is approximate.)
1.5 Watts
3 inches (76mm) Full Range, 8 ohm
181 Channel, Quartz PLL Frequency Synthesized
Infrared, Direct
Access, two AAA batteries (supplied)
VHF
2-13
UHF
14-69
Cable TV
01-97 (5A)-(A-3)
98-99 (A-2)-(A-1)
14-22 (A)-(I)
23-36 (J)-(W)
37-65 (AA)-(FFF)
66-125 (GGG)-(125)
75 Ohm (VHF/UHF) Coaxial Input
Video:
1.0 Vp-p 75 ohm
Audio:
300 mV, 47k ohm
Width:
19-3/16 inches (488mm)
Height:
16-3/8 inches (416mm)
Depth:
18-5/16 inches (465 mm)
38.6 Ibs (17.5 kg)
Remote Control with two size
AAA
batteries
ACCESSORY
Select proper language in the menu options.
Display is not
shown in
your language.
No Cable TV
reception.
This model complies with the specifications below.
Design and specifications are subject to change without notice.
This model may not be compatible with features and/or specifications that may be added in the future.
J3M21821A(E)_ P08-12
01/12/2004, 12:19 PM
12
Downloaded from
www.Manualslib.com
manuals search engine