Toshiba DR570 Owner's Manual - English - Page 108

TROUBLESHOOTING Before requesting service for this unit, check the table below for a possible cause of the problem you are experiencing. Some simple checks or a minor adjustment on your part may eliminate the problem and restore proper operation. Symptom Power The power does not turn on. Picture There is no picture. Picture noise appears. TV program reception does not fill the TV screen. TV program pictures are distorted. TV channels cannot be changed. Playback picture is distorted. Playback picture or TV program from the device connected through the unit is distorted. No analog TV closed captions are output. Sound There is no sound. No DTS sound on digital output. No DTS sound from analog output Sound is noisy. Remote control The remote control does not function. Remedy • Check that the AC power cord is connected securely. • Check the breaker (in case of power failure). • Re-connect the connecting cords securely. • Check if the connecting cords are damaged. • Check the connection to your TV (pages 18-21). • Check if the progressive scan mode is set correctly according to your TV (page 103). • Switch the input selector on your TV (such as to L1) so that the signal from the unit appears on the TV screen. • Clean the disc with a cleaning cloth. • Try to set the channels with "Auto Channel Preset" or "Manual Channel Preset" in "Channel" menu (pages 26-28). • Select a channel of any TV program using [CH / ]. • Adjust TV antenna. • Adjust the picture. (Refer to the TV's instruction manual.) • Place the unit and TV farther apart. • Place the TV and any bunched RF coaxial cables farther apart. • Switch the input to TV. • Connect the RF coaxial cable correctly (pages 18-23). • Keep the device which may cause electrical disturbances, such as a cellular phone away. • If the playback picture output from a DVD player, VCR or tuner goes through the unit before reaching your TV, the copy-protection signal applied to some programs could affect picture quality. Disconnect the playback device in question and connect it directly to your TV. • If you are using HDMI connection to watch the TV programs through this unit's tuner, analog TV closed caption cannot be output. Try using other connection. • Clean the disc with a cleaning cloth. • Re-connect all connections securely. • Check if the connecting cord is damaged. • Check the connections to the amplifier input. • The input device setting on the amplifier is incorrect. • The unit is in pause mode or in slow-motion playback mode. • The unit is in fast forward or fast reverse mode. • If the audio signal does not come through the DIGITAL AUDIO OUTPUT (COAXIAL) jack, check the setting in "Audio Out" (page 98). • While the setup menu or timer programming display is shown, or while the screen saver is active, the audio is muted. • Change the setting menu for "DTS" to "ON". • This unit has no analog sound output when playing back the selected DTS sound mode. • Clean the disc with a cleaning cloth. • Batteries are weak. • There are obstacles between the remote control and the unit. • The remote control is far from the unit. • There are no batteries in the remote control. • Check if the unit is turned on. • The remote control is not pointed at the infrared sensor window on the unit. 108 EN &4$6%@%3,6@&/@WJOEE