Toshiba KIRAbook 13 i7Sm Windows 8.1 User's Guide for KIRAbook - Page 111

The Windows® operating system is not working, Using Startup options to fix problems

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If Something Goes Wrong The Windows® operating system is not working 111 The Windows® operating system is not working Once you are familiar with your computer and used to the way the operating system responds to your work routine, you can easily detect if the operating system is not working correctly. For example: ❖ The operating system fails to start after the initial startup appears. ❖ The operating system takes a long time to start. ❖ The operating system responds differently from the normal routine. ❖ The screen does not look right. Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new program or adding a device. If you experience any of these problems, use the options in the Startup menu to fix the problem. Using Startup options to fix problems If the operating system fails to start properly, you may need to troubleshoot the Operating System and/or its settings. There are several options to choose from depending on the severity of the problem and your level of expertise with computers. If Windows® fails to start properly twice, the Windows® Boot menu will launch. To enter the Advanced Startup options manually: 1 From the Start or Desktop screen, move your pointer to the upper-right corner of the screen or swipe in from the right edge. 2 When the Windows® charms appear, click or touch the Settings ( ) charm. 3 Click or touch Change PC Settings. 4 Click or touch Update and recovery. 5 Click or touch Recovery. 6 Click or touch Restart Now under Advanced Startup. The computer restarts. 7 Click or touch Troubleshoot from the menu.

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111
If Something Goes Wrong
The Windows
®
operating system is not working
The Windows
®
operating system is not working
Once you are familiar with your computer and used to the way the
operating system responds to your work routine, you can easily
detect if the operating system is not working correctly. For
example:
❖
The operating system fails to start after the initial startup
appears.
❖
The operating system takes a long time to start.
❖
The operating system responds differently from the normal
routine.
❖
The screen does not look right.
Unless a hardware device has failed, problems usually occur when
you change the system in some way such as installing a new
program or adding a device.
If you experience any of these problems, use the options in the
Startup menu to fix the problem.
Using Startup options to fix problems
If the operating system fails to start properly, you may need to
troubleshoot the Operating System and/or its settings. There are
several options to choose from depending on the severity of the
problem and your level of expertise with computers.
If Windows
®
fails to start properly twice, the Windows
®
Boot menu
will launch. To enter the Advanced Startup options manually:
1
From the Start or Desktop screen, move your pointer to the
upper-right corner of the screen or swipe in from the right
edge.
2
When the Windows
®
charms appear, click or touch the
Settings
(
) charm.
3
Click or touch
Change PC Settings
.
4
Click or touch
Update and recovery
.
5
Click or touch
Recovery
.
6
Click or touch
Restart Now
under
Advanced Startup
.
The computer restarts.
7
Click or touch
Troubleshoot
from the menu.