Toshiba L555-S7916 User Manual - Page 191

If you need further assistance, Before you contact Toshiba - specs

Page 191 highlights

If Something Goes Wrong If you need further assistance 191 The eSATA device is not recognized from Sleep or Hibernation mode. A connected eSATA device may not be recognized if it is connected to the computer's eSATA/USB combo port while the computer is in Sleep or Hibernation mode. If this occurs, disconnect the eSATA device and then reconnect the device while the computer is turned on. NOTE Before connecting the eSATA device to your computer and external power source, read the documentation that came with the device and follow the manufacturer's instructions. If you need further assistance If you have followed the recommendations in this chapter and are still having problems, you may need additional technical assistance. This section contains the steps to take to ask for help. Before you contact Toshiba Since some problems may be related to the operating system or the program you are using, it is important to investigate other sources of assistance first. Try the following before you contact Toshiba: ❖ Review the troubleshooting information in your operating system documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their assistance. ❖ Consult the dealer from whom you purchased your computer and/or program. Your dealer is your best source for current information. For the detailed specifications for your computer, visit pcsupport.toshiba.com. Click Product Support, search for your model, and then click Detailed Specs.

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191
If Something Goes Wrong
If you need further assistance
The eSATA device is not recognized from Sleep or
Hibernation mode.
A connected eSATA device may not be recognized if it is connected
to the computer’s eSATA/USB combo port while the computer is in
Sleep or Hibernation mode. If this occurs, disconnect the eSATA
device and then reconnect the device while the computer is turned
on.
Before connecting the eSATA device to your computer and external
power source, read the documentation that came with the device and
follow the manufacturer’s instructions.
If you need further assistance
If you have followed the recommendations in this chapter and are
still having problems, you may need additional technical assistance.
This section contains the steps to take to ask for help.
Before you contact Toshiba
Since some problems may be related to the operating system or the
program you are using, it is important to investigate other sources
of assistance first.
Try the following before you contact Toshiba:
Review the troubleshooting information in your operating
system documentation.
If the problem occurs while you are running a program, consult
the program’s documentation for troubleshooting suggestions.
Contact the software company’s technical support group for
their assistance.
Consult the dealer from whom you purchased your computer
and/or program. Your dealer is your best source for current
information.
For the detailed specifications for your computer, visit
pcsupport.toshiba.com
. Click
Product Support
, search for your
model, and then click
Detailed Specs
.
NOTE