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Toshiba M305-S4815 Toshiba User's Guide for Satellite M305 (Windows Vista) - Page 179

Optical drive problems, A diskette will not go into the optional external diskette drive.

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If Something Goes Wrong Resolving a hardware conflict 179 To do this, click Start, All Programs, Accessories, System Tools, and then Disk Defragmenter. After it opens, click Defragment now. Your data files are damaged or corrupted. Refer to your software documentation for file recovery procedures. Many software packages automatically create backup files. You may also be able to recover lost data using utility software. Consult your network administrator. Some programs run correctly but others do not. This is probably a configuration problem. If a program does not run properly, refer to its documentation and check that the hardware configuration meets its needs. A diskette will not go into the optional external diskette drive. You may already have a diskette in the drive. Make sure the drive is empty. You may be inserting the diskette incorrectly. Hold the diskette with the hub side facing down, and insert it so that the metal head window cover goes into the drive first. The metal cover or a loose label may be obstructing the path into the drive. Carefully inspect the diskette. If the metal cover is loose, replace the diskette. If the label is loose, replace the label and try inserting the diskette again. The drive cannot read a diskette. Try another diskette. If you can access the second diskette, the first diskette (not the drive) is probably causing the problem. Run Errorchecking on the faulty diskette (for instructions see "Disk drive problems" on page 178). Optical drive problems You cannot access a disc in the drive. If the optical drive is an external drive, make sure that the drive's cable is properly connected to the computer. Make sure the tray that holds the optical disc is closed properly. Press gently until it clicks into place. Open the tray and remove the disc. Make sure the tray is clean. Any dirt or foreign object can interfere with the laser beam. Examine the disc to see if it is dirty. If necessary, wipe it with a clean cloth dipped in water or a neutral cleaner.

Section	Page
Satellite® M300 Series User’s Guide	1
Contents	29
Introduction	36
This guide	38
Safety icons	39
Other icons used	39
Other documentation	40
Service options	40
Chapter 1: Getting Started	41
Selecting a place to work	41
Setting up a work environment	41
Keeping yourself comfortable	42
Precautions	42
Important information on your computer’s cooling fan	44
Setting up your computer	44
Setting up your software	45
Registering your computer with Toshiba	46
Adding optional external devices	46
Connecting to a power source	47
Charging the main battery	49
Using the computer for the first time	50
Opening the display panel	50
Your computer’s features and specifications	51
Turning on the power	51
Adding memory (optional)	52
Installing a memory module	53
Removing a memory module	58
Checking total memory	60
Hard Drive Recovery Utilities	61
Creating Recovery DVDs	61
Hard Disk Drive Recovery options	62
Hard Disk Drive Recovery using the Recovery media	67
Installing drivers and applications	68
Using the TouchPad™	68
Scrolling with the TouchPad™	69
Control buttons	69
Disabling or enabling the TouchPad™	69
Using external display devices	70
Directing the display output when you turn on the computer	71
Adjusting the quality of the external display	72
Using an external keyboard	72
Using a mouse	72
Connecting a printer	72
Setting up a printer	73
Connecting an optional external diskette drive	74
Turning off the computer	74
Options for turning off the computer	75
Using the Shut Down command	77
Using and configuring Hibernation mode	79
Using and configuring Sleep mode	81
Closing the display panel	84
Customizing your computer’s settings	84
Caring for your computer	84
Cleaning the computer	85
Moving the computer	85
Using a computer lock	85
Chapter 2: Learning the Basics	87
Computing tips	87
Using the keyboard	89
Character keys	89
Making your keyboard emulate a full-size keyboard	89
Ctrl, Fn, and Alt keys	90
Function keys	90
Special Windows® keys	90
Overlay keys	91
Using the overlay to type numeric data	91
Starting a program	92
Starting a program from the Start menu	92
Starting a program from Windows® Explorer	93
Starting a program using the Start Search field	94
Saving your work	94
Printing your work	96
Backing up your work	97
Restoring your work	97
Using the optical drive	98
Optical drive components	98
Media control buttons	99
Inserting an optical disc	100
Playing an audio CD	101
Playing optical media	101
Recording optical media	102
Removing a disc with the computer on	102
Removing a disc with the computer off	103
Caring for optical discs	103
Toshiba’s online resources	103
Chapter 3: Mobile Computing	104
Toshiba’s energy-saver design	104
Running the computer on battery power	104
Battery Notice	105
Power management	106
Using additional batteries	106
Charging batteries	106
Charging the main battery	107
Charging the RTC battery	107
Monitoring main battery power	108
Determining remaining battery power	110
What to do when the main battery runs low	110
Setting battery notifications	111
Conserving battery power	111
Power Plans	112
Using a hot key to set the Power Plan	113
Changing the main battery	114
Removing the battery from the computer	114
Inserting a charged battery	116
Taking care of your battery	117
Safety precautions	117
Maintaining your battery	118
Disposing of used batteries	119
Traveling tips	120
Chapter 4: Exploring Your Computer’s Features	121
Exploring the desktop	121
Finding your way around the desktop	122
Setting up for communications	124
Connecting your computer to a network	124
Connecting a modem to a telephone line	125
An overview of using the Internet	127
The Internet	127
The World Wide Web	127
Internet Service Providers	127
Connecting to the Internet	128
Surfing the Internet	128
Internet features	128
Uploading to, and downloading files from, the Internet	129
Exploring audio features	129
Recording sounds	129
Using external speakers or headphones	130
FM tuner	131
Web Camera	131
Using an ExpressCard®	132
Inserting an ExpressCard®	132
Removing an ExpressCard®	133
Using the Bridge Media Adapter Slot	133
Inserting memory media	134
Removing memory media	134
Using the i.LINK® port	135
Chapter 5: Utilities	136
TOSHIBA Assist	137
Connect	138
Secure	139
Protect & Fix	140
Optimize	141
TOSHIBA Application Installer	142
Setting passwords	143
Using an instant password	143
Using a supervisor password	144
Using a user password	145
Deleting a user password	146
TOSHIBA PC Diagnostic Tool Utility	147
TOSHIBA SD™ Memory Card Format Utility	148
Mouse Utility	149
TOSHIBA Hardware Setup	150
TOSHIBA Zooming Utility	154
TOSHIBA Button Support	155
CD/DVD Drive Acoustic Silencer	156
TOSHIBA Accessibility	157
Fingerprint Authentication Utility	158
Fingerprint utility limitations	158
Using the Fingerprint Authentication Utility	158
Fingerprint Logon	159
Care and maintenance of your fingerprint reader	159
Fingerprint reader limitations	160
ConfigFree®	161
Getting Started	161
ConfigFree® Utilities	162
Chapter 6: If Something Goes Wrong	165
Problems that are easy to fix	165
Problems when you turn on the computer	166
The Windows® operating system is not working	169
Using Startup options to fix problems	169
Internet problems	170
The Windows® operating system can help you	171
Resolving a hardware conflict	171
A plan of action	171
Fixing a problem with Device Manager	172
Memory problems	173
Power and the batteries	174
Keyboard problems	175
Display problems	176
Disk drive problems	178
Optical drive problems	179
Sound system problems	180
ExpressCard® problems	181
Printer problems	183
Modem problems	184
Wireless networking problems	184
DVD operating problems	187
Develop good computing habits	188
Data and system configuration backup in the Windows® operating system	189
If you need further assistance	193
Before you contact Toshiba	193
Contacting Toshiba	194
Other Toshiba Internet Web sites	195
Toshiba’s worldwide offices	195
Appendix A: Hot Keys/TOSHIBA Cards	197
Hot Key Cards	197
Using the Hot Key Cards	198
Application Cards	199
Using the Application Cards	200
Card Case	200
Hot key functions	201
Volume Mute	201
Lock (Instant security)	202
Power plan	203
Sleep mode	204
Hibernation mode	205
Output (Display switch)	206
Display brightness	207
Disabling or enabling wireless devices	208
Disabling or enabling the TouchPad™	209
Zoom (Display resolution)	210
Keyboard hot key functions	211
Appendix B: Power Cord/Cable Connectors	212
Glossary	213
A	215
B	215
C	216
D	218
E	219
F	220
G	220
H	220
I	221
K	221
L	221
M	222
N	223
O	223
P	223
R	224
S	225
T	225
U	226
W	226