Toshiba PA3686U-1SET dynadock wireless User Manual - Page 69

Troubleshooting and Support 69 Toshiba Support Other Problem(s) Solution(s) My computer's display is Make sure your Windows® operating system is updated with showing a blue error screen, the latest available Service Pack from Microsoft®. Your after I connected the computer BIOS (Basic Input/Output System) may also need to dynadock™ to my computer. be updated. Refer to the your computer manufacturer's Web site for more information. Restart your computer after updating the operating system and/or the BIOS, and try using the dynadock™ again. The blue error screen may be unrelated to the dynadock™. Refer to the documentation that came with your computer and your computer manufacturer's Web site for more information. Toshiba Support If you require additional help or are still having problems operating the dynadock™, you may need to contact Toshiba for additional technical assistance. Before you call Since some problems may be related to software or the operating system, it is important that you investigate other sources of assistance first. Try the following, before contacting Toshiba: ❖ Review the user's manual and/or troubleshooting sections in the documentation supplied with your software and/or peripheral devices. ❖ If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions. Contact the software company's technical support department for assistance. ❖ Consult the reseller or dealer from whom you purchased your computer, dynadock™, optional peripheral devices and/or software. They are your best resource for current information and support. Contacting Toshiba Toshiba's technical support Web site For technical support, or to stay current on the most recent software and hardware options for your dynadock™ and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com.