Toshiba PA5217U-1PRP dynadock 4k User's Guide for dynadock 4k - Page 37

Contacting Toshiba

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Support 37 Contacting Toshiba Toshiba's Technical Support Web Site For technical support, or to stay current on the most recent software and hardware options for your dynadock 4K docking station and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. Before troubleshooting, make sure you have: ❖ Your dynadock 4K docking station's serial number ❖ The computer and any optional devices related to the problem ❖ Backup copies of your Windows® operating system and all other preloaded software on your choice of media ❖ Name and version of the program involved in the problem, if applicable, along with its installation media ❖ Information about what you were doing when the problem occurred ❖ Exact error messages and when they occurred

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37
Support
Contacting Toshiba
Toshiba’s Technical Support Web Site
For technical support, or to stay current on the most recent
software and hardware options for your dynadock 4K
docking station and for other product information, be sure to
regularly check the Toshiba Web site at
support.toshiba.com
.
Before troubleshooting, make sure you have:
❖
Your dynadock 4K docking station’s serial number
❖
The computer and any optional devices related to the
problem
❖
Backup copies of your Windows
®
operating system and
all other preloaded software on your choice of media
❖
Name and version of the program involved in the
problem, if applicable, along with its installation media
❖
Information about what you were doing when the
problem occurred
❖
Exact error messages and when they occurred