Toshiba PH3100U-1EXBC User's Guide for Desktop External Hard Drives - Page 29

Contacting Toshiba, For technical support, call the Toshiba Customer Support Center - review

Get Toshiba PH3100U-1EXBC PDF manuals and user guides View all Toshiba PH3100U-1EXBC manuals
Add to My Manuals
Save this manual to your list of manuals

Page 29 highlights

If you need further assistance 29 Try the following before you contact Toshiba: ❖ Review the troubleshooting information in your operating system documentation. ❖ If your hardware device is not working, consult the user manual that came with the device for troubleshooting tips. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their assistance. For the number of a Toshiba dealer near you, see "Toshiba voice contact" in this section. Contacting Toshiba If you still need help, Toshiba offers a variety of resources to help you. Toshiba's Technical Support Web site For technical support and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com. In Canada, please visit www.toshiba.ca/support. Toshiba voice contact Before calling Toshiba, make sure you have: ❖ Your drive's serial number ❖ The computer and any optional devices related to the problem ❖ Backup copies of your Windows® operating system and all other preloaded software on your choice of media ❖ Name and version of the program involved in the problem along with its installation media ❖ Information about what you were doing when the problem occurred ❖ Exact error messages and when they occurred For technical support, call the Toshiba Customer Support Center: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 In Canada at (800) 663-0378

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
29
If you need further assistance
Try the following before you contact Toshiba:
❖
Review the troubleshooting information in your operating
system documentation.
❖
If your hardware device is not working, consult the user
manual that came with the device for troubleshooting tips.
❖
If the problem occurs while you are running a program, consult
the program’s documentation for troubleshooting suggestions.
Contact the software company’s technical support group for
their assistance.
For the number of a Toshiba dealer near you, see “Toshiba voice
contact” in this section.
Contacting Toshiba
If you still need help, Toshiba offers a variety of resources to help you.
Toshiba’s Technical Support Web site
For technical support and for other product information, be sure to
regularly check the Toshiba Web site at pcsupport.toshiba.com.
In Canada, please visit www.toshiba.ca/support.
Toshiba voice contact
Before calling Toshiba, make sure you have:
❖
Your drive’s serial number
❖
The computer and any optional devices related to the problem
❖
Backup copies of your Windows
®
operating system and all
other preloaded software on your choice of media
❖
Name and version of the program involved in the problem
along with its installation media
❖
Information about what you were doing when the problem
occurred
❖
Exact error messages and when they occurred
For technical support, call the Toshiba Customer Support Center:
Within the United States at (800) 457-7777
Outside the United States at (949) 859-4273
In Canada at (800) 663-0378