Toshiba PH3200U-1EXB User Guide - Page 36

Contacting Toshiba, For technical support, call the Toshiba Customer Support Center

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36 If you need further assistance Contacting Toshiba If you still need help, Toshiba offers a variety of resources to help you. Toshiba's Technical Support Web site For technical support and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com. In Canada, please visit www.toshiba.ca/support. Toshiba voice contact Before calling Toshiba, make sure you have: ❖ Your Toshiba External Hard drive's serial number ❖ The computer and any optional devices related to the problem ❖ Backup copies of your Windows® operating system and all other preloaded software on your choice of media ❖ Name and version of the program involved in the problem along with its installation media ❖ Information about what you were doing when the problem occurred ❖ Exact error messages and when they occurred For technical support, call the Toshiba Customer Support Center: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 In Canada at (800) 663-0378

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36
If you need further assistance
Contacting Toshiba
If you still need help, Toshiba offers a variety of resources to help you.
Toshiba’s Technical Support Web site
For technical support and for other product information, be sure to
regularly check the Toshiba Web site at pcsupport.toshiba.com.
In Canada, please visit www.toshiba.ca/support.
Toshiba voice contact
Before calling Toshiba, make sure you have:
❖
Your Toshiba External Hard drive’s serial number
❖
The computer and any optional devices related to the problem
❖
Backup copies of your Windows
®
operating system and all
other preloaded software on your choice of media
❖
Name and version of the program involved in the problem
along with its installation media
❖
Information about what you were doing when the problem
occurred
❖
Exact error messages and when they occurred
For technical support, call the Toshiba Customer Support Center:
Within the United States at (800) 457-7777
Outside the United States at (949) 859-4273
In Canada at (800) 663-0378