Toshiba Portege M100 User Manual - Page 176

Fingerprint Sensor, Problem, Procedure, Replace the, power-on and hard drive passwords - cmos setup

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Troubleshooting Real Time Clock Problem Procedure The following message is displayed on the LCD: RTC battery is low or CMOS checksum is inconsistent. Press [F2] key to set Date/ Time. The RTC battery charge has become exhausted, you should set the date and time in within the BIOS setup screen through the following steps: 1. Press [F1] key. BIOS setup will boot up. 2. Press [F2] to set the date in [System Date]. 3. Press [F2] to set the time in [System Time]. Fingerprint Sensor Problem Procedure Reading of the fingerprint was not successful. Please try again using the correct posture. Refer to Using the Fingerprint Sensor in Chapter 4, Operating Basics. Try the recognition process again using another enrolled finger. The fingerprint cannot Try the recognition process again using another be read due to injuries to enrolled finger. the finger. If fingerprints from all the enrolled fingers cannot be read, please logon by using the keyboard to input the password for the time being. If problems persist, contact your dealer. Fingerprint Power on Please use TOSHIBA Password Utility to register Security or Single Sign the User Password if it was not registered. On feature cannot be enabled. Fingerprint Power on 1. Make sure you have enroll finger in windows Security does not work account. 2. Set the User Password by using TOSHIBA Password Utility and restart the system. 3. Make sure place a checkmark in Replace the power-on and hard drive passwords with the fingerprint reader on the Protector Suite QL setting. 9-18 Satellite M100

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9-18
Satellite M100
Troubleshooting
Real Time Clock
Fingerprint Sensor
Problem
Procedure
The following message
is displayed on the
LCD:
RTC battery is low or
CMOS checksum is
inconsistent. Press
[F2]
key to set Date/
Time.
The RTC battery charge has become exhausted,
you should set the date and time in within the
BIOS setup screen through the following steps:
1.
Press
[F1]
key. BIOS setup will boot up.
2.
Press
[F2]
to
set the date in [System Date].
3.
Press
[F2]
to
set the time in [System Time].
Problem
Procedure
Reading of the
fingerprint was not
successful.
Please try again using the correct posture. Refer
to
Using the Fingerprint Sensor
in Chapter 4,
Operating Basics
.
Try the recognition process again using another
enrolled finger.
The fingerprint cannot
be read due to injuries to
the finger.
Try the recognition process again using another
enrolled finger.
If fingerprints from all the enrolled fingers cannot
be read, please logon by using the keyboard to
input the password for the time being.
If problems persist, contact your dealer.
Fingerprint Power on
Security or Single Sign
On feature cannot be
enabled.
Please use TOSHIBA Password Utility to register
the User Password if it was not registered.
Fingerprint Power on
Security does not work
1.
Make sure you have enroll finger in windows
account.
2.
Set the User Password by using TOSHIBA
Password Utility and restart the system.
3.
Make sure
place a checkmark in
Replace the
power-on and hard drive passwords with
the fingerprint reader
on the Protector Suite
QL setting.