Toshiba Portege PRT12A User Guide - Page 101

Internal Storage Drive, Pointing device, Problem, Procedure, Boot Priority, Options, Change Boot Order

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Problem Markings appear on the computer's display panel. Procedure These marks might have come from contact with the keyboard and Touch Pad while the display panel has been closed. Try to remove the marks by gently wiping the display panel with a clean dry cloth or, if this fails, with a good quality LCD screen cleaner. In this latter instance, you should always follow the instructions with the screen cleaner and always ensure that you let the display panel dry properly before closing it. Internal Storage Drive Problem Computer does not boot from internal storage Slow performance Procedure Check to see whether there is a disc in the external optical disc drive - if so remove it and try to start the computer again. If this has no effect, check the Boot Priority Options setting under Change Boot Order within the TOSHIBA Setup Utility. The files on the internal storage drive might be fragmented. In this instance you should run the disk defragmentation utility to check the condition of your files and the internal storage drive. Refer to the operating system's documentation or online Help File for further information on operating and using the Defragmentation utility. As a last resort, you should reformat the internal storage drive and then reload the operating system and all other files and data. If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB mouse, you should also refer to both the USB mouse section and the documentation supplied with your mouse. Touch Pad Problem Procedure The Touch Pad does Check the device settings. not work. Click Start -> (Settings) -> Devices -> Touchpad. User's Manual 6-8

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Problem
Procedure
Markings appear on
the computer's
display panel.
These marks might have come from contact with
the keyboard and Touch Pad while the display
panel has been closed. Try to remove the marks
by gently wiping the display panel with a clean dry
cloth or, if this fails, with a good quality LCD screen
cleaner. In this latter instance, you should always
follow the instructions with the screen cleaner and
always ensure that you let the display panel dry
properly before closing it.
Internal Storage Drive
Problem
Procedure
Computer does not
boot from internal
storage
Check to see whether there is a disc in the external
optical disc drive - if so remove it and try to start
the computer again.
If this has no effect, check the
Boot Priority
Options
setting under
Change Boot Order
within
the TOSHIBA Setup Utility.
Slow performance
The files on the internal storage drive might be
fragmented. In this instance you should run the
disk defragmentation utility to check the condition
of your files and the internal storage drive. Refer to
the operating system's documentation or online
Help File for further information on operating and
using the Defragmentation utility.
As a last resort, you should reformat the internal
storage drive and then reload the operating system
and all other files and data. If you are still unable to
resolve the problem, contact TOSHIBA Support.
Pointing device
If you are using a USB mouse, you should also refer to both the
USB
mouse
section and the documentation supplied with your mouse.
Touch Pad
Problem
Procedure
The Touch Pad does
not work.
Check the device settings.
Click
Start ->
(Settings) -> Devices ->
Touchpad
.
User's Manual
6-8