Toshiba Portege PRT12A User Guide - Page 108

LAN, Wireless LAN, Bluetooth®, Face recognition sensor

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Page 108 highlights

LAN Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN hub. Wake-up on LAN does not work Make sure the AC adaptor is connected. The Wake-up on LAN function consumes power even when the system is off. If problems persist, consult your LAN administrator. Wireless LAN Problem Cannot access Wireless LAN Procedure Make sure that the wireless communication function of the computer is on. If problems persist, contact your LAN administrator. Bluetooth® Problem Cannot access Bluetooth® device Procedure Check to ensure that the wireless communication function of the computer is on. Check to ensure that the Bluetooth® Manager application is running on the computer and that power to the external Bluetooth® device is turned on. Check to ensure that no optional Bluetooth® Adaptor is installed in the computer. The built-in Bluetooth® hardware cannot operate simultaneously with another Bluetooth® controller. If you are still unable to resolve the problem, contact TOSHIBA Support. Face recognition sensor Problem Cannot sign in to Windows by Face recognition. Procedure Sign in to Windows by PIN, etc. User's Manual 6-15

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LAN
Problem
Procedure
Cannot access LAN
Check for a firm cable connection between the
LAN jack and the LAN hub.
Wake-up on LAN
does not work
Make sure the AC adaptor is connected. The
Wake-up on LAN function consumes power even
when the system is off.
If problems persist, consult your LAN administrator.
Wireless LAN
Problem
Procedure
Cannot access
Wireless LAN
Make sure that the wireless communication
function of the computer is on.
If problems persist, contact your LAN
administrator.
Bluetooth
®
Problem
Procedure
Cannot access
Bluetooth
®
device
Check to ensure that the wireless communication
function of the computer is on.
Check to ensure that the Bluetooth
®
Manager
application is running on the computer and that
power to the external Bluetooth
®
device is turned
on.
Check to ensure that no optional Bluetooth
®
Adaptor is installed in the computer. The built-in
Bluetooth
®
hardware cannot operate
simultaneously with another Bluetooth
®
controller.
If you are still unable to resolve the problem,
contact TOSHIBA Support.
Face recognition sensor
Problem
Procedure
Cannot sign in to
Windows by Face
recognition.
Sign in to Windows by PIN, etc.
User's Manual
6-15