Home » Toshiba Manuals » Laptops » Toshiba Portege R600-SP2803R » Manual Viewer

Toshiba Portege R600-SP2803R Maintenance Manual - Page 47

Troubleshooting

View all Toshiba Portege R600-SP2803R manuals

Add to My Manuals
Save this manual to your list of manuals

Page 47 highlights

2.1 Troubleshooting 2 Troubleshooting Procedures 2 2.1 Troubleshooting Chapter 2 describes how to determine which Field Replaceable Unit (FRU) in the computer is causing the computer to malfunction. (The "FRU" means the replaceable unit in the field.) The FRUs covered are: 1. Power supply 2. System Board 3. USB FDD 4. Hard Disk Drive 5. Keyboard 6. Touch pad 7. Display 8. Optical Disk Drive 9. Modem 10. LAN 11. Wireless LAN 12. Bluetooth 13. Sound 14. 3G 15. SD Card Slot 16. Fingerprint Sensor 17. Web camerta 18. Intel Turbo Memory The Test Program operations are described in Chapter 3. Detailed replacement procedures are described in Chapter 4. NOTE: Before replacing the system board, it is necessary to execute the subtest 03 DMI Information save of the 3.4 Setting of the hardware configuration in Chapter 3. After replacing the system board, it is necessary to execute the subtest 04 DMI Information recovery and subtest 08 System configuration display of the 3.4 Setting of the hardware configuration in Chapter 3. Also update with the latest EC/KBC as described in Appendix H "EC/KBC Rewrite Procedures". After replacing the LCD, update with the latest EC/KBC as described in Appendix H "EC/KBC Rewrite Procedures" to set the SVP parameter. The implement for the Diagnostics procedures is referred to Chapter 3. Also, following implements are necessary: 1. Phillips screwdrivers (For replacement procedures) 2. Implements for debugging port check • Toshiba MS-DOS system FD • RS-232C cross cable • Test board with debug port test cable • PC for displaying debug port test result PORTEGE R600 Maintenance Manual (960-709) [CONFIDENTIAL] 2-1

Section	Page
PortegeR600 Maintenance Manual	1
SAFETY PRECAUTIONS	3
Table of Contents	6
Chapter 1 Hardware Overview	11
Table of Contents	13
1.1 Features	15
1.2 System Unit Block Diagram	22
1.3 3.5-inch Floppy Disk Drive (USB External)	28
1.4 2.5-inch Hard Disk Drive	29
1.5 1.8-inch Solid State Drive (SSD)	31
1.6 DVD-Super Multi Drive Optical Drive (ODD)	32
1.7 Keyboard	33
1.8 TFT Color Display	34
1.8.1 LCD Module	34
1.9 Power Supply	35
1.10 Batteries	37
1.10.1 Main Battery	37
1.10.2 Battery Charging Control	38
1.10.3 RTC battery	39
1.11 AC Adapter	40
Chapter 2 Troubleshooting Procedures	41
Table of Contents	43
2.1 Troubleshooting	47
2.2 Troubleshooting Flowchart	49
2.3 Power Supply Troubleshooting	54
2.4 System Board Troubleshooting	64
2.5 USB FDD Troubleshooting	79
2.6 HDD/SSD Troubleshooting	83
2.7 Keyboard and Touch Pad Troubleshooting	89
2.8 Display Troubleshooting	91
2.9 Optical Drive Troubleshooting	93
2.10 Modem Troubleshooting (Not Used)	96
2.11 LAN Troubleshooting	98
2.12 Wireless LAN Troubleshooting	99
2.13 Bluetooth Troubleshooting	102
2.14 Sound Troubleshooting	105
2.15 3G Troubleshooting	107
2.16 SD card Slot Troubleshooting	110
2.17 Fingerprint sensor Troubleshooting	111
2.18 Web camera Troubleshooting	115
2.19 Intel Turbo Memory Troubleshooting (Not Used)	117
Chapter 3 Tests and Diagnostics	119
Table of Contents	121
3.1 The Diagnostic Test	125
3.1.1 Diagnostics menu	125
3.1.2 H/W (Hardware) initial information setting tool	126
3.1.3 Heatrun test program	127
3.2 Executing the Diagnostic Test	128
3.2.1 Diagnostics menu (T&D)	129
3.2.2 H/W initial information setting tool	132
3.2.3 Heatrun test program	132
3.3 Setting of the hardware configuration	133
3.4 Heatrun Test	135
3.5 Subtest Names	136
3.6 System Test	138
3.7 Memory Test	140
3.8 Keyboard Test	141
3.9 Display Test	142
3.10 Floppy Disk Test	145
3.11 Printer Test	147
3.12 Async Test	149
3.13 Hard Disk Test	150
3.14 Real Timer Test	153
3.15 NDP Test	155
3.16 Expansion Test	156
3.17 CD-ROM/DVD-ROM Test	158
3.18 Error Code and Error Status Names	159
3.19 Hard Disk Test Detail Status	162
3.20 ONLY ONE TEST	164
3.20.1 Program Description	164
3.20.2 Operations	164
3.21 Head Cleaning	175
3.21.1 Function Description	175
3.21.2 Operations	175
3.22 Log Utilities	176
3.22.1 Function Description	176
3.22.2 Operations	177
3.23 Running Test	178
3.23.1 Function Description	178
3.23.2 Operations	178
3.24 Floppy Disk Drive Utilities	179
3.24.1 Function Description	179
3.24.2 Operations	180
3.25 System Configuration	184
3.25.1 Function Description	184
3.25.2 Operations	185
3.26 Wireless LAN Test Program (Atheros)	186
3.27 Wireless LAN Test Program (Intel-made a/b/g/n Setting up of REF PC)	188
3.28 Wireless LAN Test Program on DUT PC (Intel-made)	193
3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program	197
3.29.1 LAN test	197
3.29.2 Modem test	200
3.29.3 Bluetooth test	201
3.29.4 IEEE1394 test	203
3.30 Sound Test program	204
3.31 3G Test program	204
3.32 SETUP	204
3.32.1 Function Description	204
3.32.2 Accessing the SETUP Program	207
Chapter 4 Replacement Procedures	223
Table of Contents	225
4.1 Overview	229
4.2 Battery pack	238
4.3 SIM card	240
4.4 ExpressCard	241
4.5 SD/SDHC memory card	242
4.6 Memory module	243
4.7 Base assembly	246
4.8 ExpressCard slot	249
4.9 Battery lock	251
4.10 3G card/Wireless LAN card	252
4.11 Optical disk drive (DVD-Super Multi drive)/SD board	255
4.12 HDD/SSD	258
4.12.1 HDD	259
4.12.2 SSD	260
4.13 RTC battery	262
4.14 Cooling module	264
4.15 DC-IN harness	266
4.16 Sound board/Microphone	267
4.17 USB board/WL holder	269
4.18 Bluetooth module	272
4.19 Antenna relay board	274
4.20 System board	276
4.21 Speaker	280
4.22 Cover assembly/LCD assembly	282
4.23 Touch pad/Fingerprint sensor board	287
4.24 Keyboard	290
4.25 LCD	292
4.26 Camera module	295
4.27 Wireless LAN antenna/Bluetooth antenna/3G antenna	297
4.28 Hinge	314
Appendices	317
Table of Contents	319
Appendix A Handling the LCD Module	329
Appendix B Board Layout	335
B.1 System board (FMTXS*) Front View	335
B.2 System board (FMTXS*) Back View	337
B.3 Finger Sensor board (FMTFS*) View	339
B.4 SW board (FMTSW*) View	340
B.5 Jack board (FMTJA*) View	341
B.6 USB board (FMTUS*) View	342
B.7 SD board (FSISD*) View for PORTEGE A600 (Not used)	343
B.8 SD board (FMTSD*) View for PORTEGE R600	344
B.9 Antenna board (FMTAT*) View for PORTEGE R600	345
B.10 PATA ODD FPC (FMTPO*) View for PORTEGE R600	346
B.11 SATA ODD FPC (FSISO*) View for PORTEGE A600 (Not used)	347
B.12 SATA HDD FPC (FMTSH*) View	348
B.13 MDC interface FPC (FSIMD*) View for PORTEGE A600 (Not used)	349
B.14 PCIe MiniCard FPC (FMT3G*) View for PORTEGE R600	350
B.15 PCIe MiniCard FPC (FSI3G*) View for PORTEGE A600 (Not used)	351
Appendix C Pin Assignments	353
C.1 CN1410 Memory connector 2 (200-pin)	353
C.2 CN1900 HDD/SSD interface connector (25-pin)	356
C.3 CN1970 eSATA&USB interface connector (11-pin)	357
C.4 CN2520 Expresscard interface connector (40-pin)	358
C.5 CN2300 Docking interface connector (64-pin)	359
C.7 CN2750 FMT3G* board interface connector (25-pin)	362
C.8 CN3010 MDC interface connector (12-pin) (Not used)	362
C.9 CN3230 Keyboard interface connector (30-pin)	363
C.10 CN4100 LAN interface connector (8-pin)	363
C.11 CN4400 Bluetooth interface connector (20-pin)	364
C.12 CN5080 CRT interface connector (15-pin)	364
C.13 CN5601 LCD interface connector (35-pin)	365
C.14 CN8771 FAN interface connector (4-pin)	366
C.15 CN8800 DC-IN connector (4-pin)	366
C.16 CN8810 Battery connector (10-pin)	366
C.17 CN9300 RTC battery connector (3-pin)	366
C.18 CN9400 SATA ODD interface connector (20-pin) (Not used)	367
C.19 CN9500 FMTJA* board interface connector (36-pin)	368
C.20 CN9570 FELICA interface connector (6-pin) (Japanese model Only )	368
C.21 CN9600 FMTUS* board interface connector (30-pin)	369
C.22 CN9700 FMTSD/FSISD board interface connector (30-pin)	370
C.23 CN9800 FMTFS* board interface connector (6-pin)	371
C.24 CN9850 Membrane interface connector (24-pin)	371
C.25 CN9810 System board interface connector (6-pin)	372
C.26 CN9630 FMTUS* board interface connector (3-pin)	373
C.27 CN4620 USB (PORT6) interface connector (4-pin)	374
C.28 CN6050 Int-Microphone interface connector (2-pin)	374
C.29 CN6350 Speaker interface connector (2-pin)	374
C.30 CN9510 System board interface connector (36-pin)	375
C.31 J6050 Microphone interface connector (6-pin)	376
C.32 J6310 Headphone interface connector (6-pin)	376
C.33 CN4630 USB (PORT0) interface connector (4-pin)	377
C.34 CN9540 WebCam interface connector (6-pin)	377
C.35 CN9610 System board interface connector (20-pin)	378
C.36 CN9620 FMTSW* board interface connector (3-pin)	378
C.37 CN2671 Antenna interface connector (3-pin)	379
C.38 CN2672 3G interface connector (3-pin)	379
C.39 CN2673 WLAN interface connector (3-pin)	379
C.40 CN9710 System board interface connector (20-pin)	380
C.41 IS2130 SD Card interface connector (12-pin)	380
C.42 CN1820 FMTPO* board interface connector (50-pin)	381
C.43 CN9710 System board interface connector (30-pin)	382
C.44 IS2130 SD Card interface connector (12-pin)	382
C.45 CN2671 Antenna interface connector (3-pin)	383
C.46 CN2672 3G interface connector (3-pin)	383
C.47 CN2673 WLAN interface connector (3-pin)	383
C.48 CN1810 PATA ODD interface connector (50-pin)	384
C.49 CN1830 FMTSD* board interface connector (50-pin)	385
C.50 CN1950 SATA ODD interface connector (13-pin)	386
C.51 CN9400 System board interface connector (20-pin)	386
C.52 CN1810 System board interface connector (25-pin)	387
C.53 CN1820 SATA HDD interface connector (22-pin)	387
C.54 CN3020 System board interface connector (12-pin)	388
C.55 CN3030 MDC interface connector (12-pin)	388
C.56 CN2621 Mini Card Slot2 interface connector (50-pin)	389
C.57 CN2760 System board interface connector (25-pin)	390
C.58 IS2620 SIM Card interface connector (12-pin)	390
C.59 CN2621 Mini Card Slot2 interface connector (50-pin)	391
C.60 CN2760 System board interface connector (25-pin)	392
C.61 IS2620 SIM Card interface connector (12-pin)	392
Appendix D Keyboard Scan/Character Codes	393
D.1 Scan Codes	393
Appendix E Key Layout	401
E.1 United Kingdom (UK) Keyboard	401
E.2 United States (US) Keyboard	401
E.3 Thai Keyboard	402
E.4 Canadian French Keyboard	402
Appendix F Wiring diagrams	403
F.1 RGB Monitor Loopback Connector	403
F.2 LAN Loopback Connector	403
Appendix G BIOS Rewrite Procedures	405
Appendix H EC/KBC Rewrite Procedures	407