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Trusted Platform Module TPM, USB Sleep and Charge

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182 Index touch pad using 57 TouchPad™ control buttons 61 primary button 61 secondary button 61 traveling tips 86 troubleshooting 135 AC power light is blinking 129 battery light is blinking 129 bookmarked site not found 131 checking device properties 132 computer will not start 128 corrupted/damaged data files 137 data/entire system backup 142 Device Manager 132 Disk Defragmenter 137 display error message 136 display problems screen is blank 135 error message, warning resume failure 129 Error-checking 137 eSATA 145 external display problems 136 external keyboard 135 external monitor 135 good computing habits 140 hard disk drive is slow 137 Help and Support, Windows® operating system 132 high-pitched noise 138 installing hardware/software 143 keyboard 134 keyboard will not respond 128 memory problems 133 missing files/trouble accessing a drive 137 power and batteries 133 restore points 141 screen does not look correct/ flickers 136 slow Internet connection 131 sound system 138 trouble running programs 138 URL address not found 131 USB Sleep and Charge cannot use 144 USB Wakeup function does not work 145 Windows® operating system not working 130 wireless networking 138 Trusted Platform Module (TPM) 118 U USB Sleep and Charge cannot use 144 USB Wakeup function does not work 145 user password, deleting 105 user password, setting 104 using a microphone 91 computer lock 66 hot key to set a power plan 82 Memory card reader 93 TOSHIBA eco power plan 83 touch pad 57 Web Camera 92 using the keyboard 68 Utilities 95 V video projector adjusting display 64 W warranty standard limited warranty 27 Web Camera using 92 Web sites 146 Wi-Fi® wireless networking 90 Windows® operating system

Section	Page
Portégé® Z930 Series User’s Guide	1
Contents	17
Introduction	23
This guide	25
Safety icons	26
Other icons used	26
Your computer’s features and specifications	27
Other documentation	27
Service options	27
Chapter 1: Getting Started	28
Selecting a place to work	28
Setting up a work environment	28
Keeping yourself comfortable	29
Computer user comfort recommendations	29
Good Working Posture	29
Using the notebook with an external keyboard, mouse or monitor	30
Typing style	31
Taking breaks and varying tasks	31
Mobile computing tips	32
Transporting the notebook	32
Seeking additional help	32
Check list	33
Precautions	33
Important information on your computer’s cooling fan	35
Setting up your computer	36
Connecting to a power source	36
Charging the main battery	39
Using the computer for the first time	39
Setting up your software	40
Registering your computer with Toshiba	40
Adding optional external devices	40
Adding memory (optional)	41
Recovering the Internal Storage Drive	41
Recovering to out-of-box state (recommended recovery method)	42
Recovering without changing the internal storage drive partitions	45
Recovering to a custom size partition	47
Creating recovery media	50
Restoring from recovery media	52
Erasing the Internal Storage Drive	54
Checking the internal storage drive operating status	56
Installing drivers and applications	56
Using the touch pad	57
Adjusting touch pad settings	60
Disabling or enabling the touch pad	61
Scrolling with the touch pad	61
Control buttons	61
Connecting an external device	62
Using external display devices	62
Selecting video cables	62
Connecting an HDMI™-compatible television or display device	63
Connecting an external monitor or projector	63
Adjusting the quality of the external display	64
Customizing your computer’s settings	64
Caring for your computer	65
Cleaning the computer	65
Moving the computer	65
Using a computer lock	66
Chapter 2: Learning the Basics	67
Computing tips	67
Using the keyboard	68
Character keys	68
Ctrl, Fn, and Alt keys	69
Function keys	69
Special Windows® keys	69
Starting a program	69
Starting a program using the Search programs and files field	70
Starting a program from the Start menu	70
Saving your work	71
Backing up your work	71
Restoring your work	71
Toshiba’s online resources	72
Chapter 3: Mobile Computing	73
Toshiba’s energy-saver design	73
Running the computer on battery power	74
Battery Notice	74
Power management	75
Charging the main battery	75
Charging the RTC battery	76
Monitoring main battery power	77
Determining remaining battery power	78
What to do when the main battery runs low	79
Setting battery notifications	79
Conserving battery power	80
Power Plans	81
Using a hot key to set the Power Plan	82
Using the TOSHIBA eco power plan	83
Changing the main battery	84
Taking care of your battery	84
Safety precautions	84
Maintaining your battery	85
Disposing of your computer	85
Traveling tips	86
Chapter 4: Exploring Your Computer’s Features	87
Exploring the desktop	87
Finding your way around the desktop	88
Setting up for communications	90
Connecting your computer to a network	91
Exploring audio features	91
Recording sounds	91
Using external speakers or headphones	92
Using the Web Camera	92
Using the Memory card reader	93
Inserting memory media	93
Removing memory media	94
Chapter 5: Utilities	95
TOSHIBA Assist	96
Connect	97
Secure	98
Protect & Fix	99
Optimize	100
TOSHIBA Application Installer	101
Setting passwords	102
Using an instant password	102
Using a supervisor password	102
Using a user password	104
TOSHIBA Face Recognition Utility	106
TOSHIBA Security Assist	107
TOSHIBA PC Diagnostic Tool Utility	109
Mouse Utility	110
TOSHIBA Hardware Setup	111
TOSHIBA Sleep Utility	113
Starting the TOSHIBA Sleep Utility	113
USB Sleep and Charge	113
Enabling/Disabling USB Sleep and Charge	115
Power supply mode settings	115
TOSHIBA Button Support	116
TOSHIBA Accessibility	117
Trusted Platform Module (TPM)	118
Fingerprint Authentication Utility	118
Fingerprint utility limitations	118
Using the Fingerprint Authentication Utility	118
Fingerprint Logon	119
Care and maintenance of your fingerprint reader	119
Fingerprint reader limitations	121
TOSHIBA eco Utility™	121
TOSHIBA Service Station	122
TOSHIBA PC Health Monitor	122
ConfigFree®	123
Getting Started	124
ConfigFree® Utilities	124
Chapter 6: If Something Goes Wrong	127
Problems that are easy to fix	127
Problems when you turn on the computer	128
The Windows® operating system is not working	130
Using Startup options to fix problems	130
Internet problems	131
The Windows® operating system can help you	132
Fixing a problem with Device Manager	132
Checking device properties	132
Memory problems	133
Power and the batteries	133
Keyboard problems	134
Display problems	135
Disk or storage drive problems	137
Error-checking	137
Sound system problems	138
Wireless networking problems	138
Develop good computing habits	140
Data and system configuration backup in the Windows® operating system	141
If you need further assistance	145
Contacting Toshiba	146
Other Toshiba Internet Web sites	146
Toshiba’s worldwide offices	147
Appendix A: Hot Keys/TOSHIBA Cards	148
Hot Key Cards	148
Using the Hot Key Cards	149
Hot key functions	150
Volume Mute	150
Keyboard backlight	151
Lock (Instant security)	152
Power plan	153
Sleep mode	154
Hibernation mode	155
Output (Display switch)	156
Display brightness	157
Disabling or enabling wireless devices	158
Disabling or enabling the touch pad	159
Keyboard hot key functions	160
Appendix B: Power Cord/Cable Connectors	161
Glossary	162
A	164
B	165
C	166
D	167
E	168
F	169
G	169
H	169
I	170
K	170
L	170
M	171
N	172
O	172
P	172
R	173
S	174
T	175
U	175
W	176

Match case Limit results 1 per page

182

Index

touch pad

using

TouchPad™

control buttons

primary button

secondary button

traveling tips

troubleshooting

135

AC power light is blinking

129

battery light is blinking

129

bookmarked site not found

131

checking device properties

132

computer will not start

128

corrupted/damaged data files

137

data/entire system backup

142

Device Manager

132

Disk Defragmenter

137

display error message

136

display problems

screen is blank

135

error message, warning resume

failure

129

Error-checking

137

eSATA

145

external display problems

136

external keyboard

135

external monitor

135

good computing habits

140

hard disk drive is slow

137

Help and Support, Windows®

operating system

132

high-pitched noise

138

installing hardware/software

143

keyboard

134

keyboard will not respond

128

memory problems

133

missing files/trouble accessing a

drive

137

power and batteries

133

restore points

141

screen does not look correct/

flickers

136

slow Internet connection

131

sound system

138

trouble running programs

138

URL address not found

131

USB Sleep and Charge

cannot use

144

USB Wakeup function

does not work

145

Windows® operating system not

working

130

wireless networking

138

Trusted Platform Module (TPM)

118

USB Sleep and Charge

cannot use

144

USB Wakeup function

does not work

145

user password, deleting

105

user password, setting

104

using

a microphone

computer lock

hot key to set a power plan

Memory card reader

TOSHIBA eco power plan

touch pad

Web Camera

using the keyboard

Utilities

video projector

adjusting display

warranty

standard limited warranty

Web Camera

using

Web sites

146

Wi-Fi®

wireless networking

Windows® operating system